Who We Are

Open Positions

Mental Health Counselor

Mental Health Counselor

Duties and Responsibilities

  1. Provide individual mental health counseling to persons living with or at risk for HIV, including HIV-negative persons referred through Thrive Alabama's substance abuse and co-occurring disorders treatment program, along with individuals who are newly diagnosed with HIV.
  2. Plan and facilitate therapeutic supports groups in Huntsville and Florence for people living with HIV, when there is an appropriate number of people for group who express a commitment to participate in group.
  3. Plan and facilitate support groups in Huntsville and Florence for people who have a loved one who is HIV positive, when there is an appropriate number of people who express an interest and commitment to participate in group.
  4. Provide individual counseling at all satellite clinics either face to face or through telemedicine equipment.
  5. Clinical supervision of interns as assigned by Program Director.
  6. Coordinate and integrate mental health services with other Thrive Alabama’s services by actively participating in weekly interdisciplinary team meetings (ITM) when ITM’s are re-established.
  7. Communicate with Data Entry Specialist to develop a system of scheduling clients for individual sessions.
  8. Document sessions and other contact in a timely manner using eCW electronic medical documentation software.
  9. Collaborate with social workers, providers, Den staff, nurses, social workers, providers and housing staff as needed to ensure quality client care.
  10. Maintain LCSW and PIP licenses in accordance with Alabama law and CEU requirements.
  11. Complete monthly and/or other requested reports in a timely manner.
  12. Provide crisis intervention services as assigned by Program Director.
  13. In consultation with Program Director, create and/or update appropriate mental health forms for use with clients, in accordance with agency policies, laws, and ethics. These will include Informed Consent, Treatment Plan, Safety Contract, and Intimate Partner Violence Safety Plan.
  14. All other duties as assigned by Program Director.

Knowledge, Skills, and Abilities

  1. Knowledge of the concepts and principles of mental health treatment, including evidence-based techniques, to provide appropriate care for clients with mental health needs, including co-occurring disorders and trauma recovery.
  2. Ability to operate a vehicle and willingness to travel to Florence as needed.
  3. Ability to interact effectively with clients and families from diverse populations.
  4. Strong desire to work with minority populations, including men who have sex with men (MSM), persons living with HIV/AIDS, and persons living with LGBT.
  5. Ability to establish and maintain effective relationships with team members, other healthcare professionals, Thrive stake holders, and the public.

Software Access

  • Microsoft Office
  • eClinical Works

Minimum Qualifications

Candidate must be a Licensed Certified Social Worker (LCSW) with Private Independent Practice (PIP) certification or a Licensed Professional Counselor (LPC).

Patient Access Coding/Billing Specialist

Patient Access Coding/Billing Specialist

This position will assign diagnosis and procedural codes using ICD-9-CM and ICD-10-PCS coding systems to process insurance claims, monitor incoming payments and secure revenue by verifying and posting receipts.

Duties and Responsibilities

  1. Review progress note for accurate diagnosis and procedure codes before claim is processed
  2. Reviewing charts and providing one-to-one educational feedback to the clinicians regarding coding guidelines prior to claim submission.
  3. Verify all demographic and insurance information is complete and accurate in medical record
  4. Assist staff with questions pertaining to patient portions responsibilities, copay, deductibles, balances etc.…
  5. Communicating with patients by telephone prior to appointment or at the time of appointment regarding patient balances, deductibles, coverage etc.
  6. Verify insurance eligibility across all networks, assist patient access staff with eligibility questions.
  7. Identify and document any secondary or tertiary insurances
  8. Post patient payments made at time of appointment to account to ensure patient balance is current at the time of service
  9. Review SMMAPs and apply payments to patient account
  10. Assist patient access staff with insurance verification that require additional research
  11. Follow HIPAA guidelines
  12. Check patient accounts for accuracy of copay and patient balance before scheduled appointment.
  13. Obtain pre-authorization and referrals as needed for medical services rendered
  14. Provide backup for patient access coordinators when needed.
  15. Keep abreast of changes in coding requirements and update staff as needed.
  16. Keep abreast of changes in third party reimbursement procedures.
  17. Attend monthly meetings
  18. Other duties as assigned

Knowledge, Skills, and Abilities

  • Knowledge of HIPAA confidentiality requirements.
  • Knowledge of EMR, Excel, Word, CAREWare and clearinghouse software.
  • Knowledge of various billing and coding practice.
  • Knowledge of Ryan White and other grant requirements.
  • Knowledge of regulatory standards appropriate for position.
  • Ability to understand and apply applicable rules, regulations, policies and procedures.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships and with patients.

Minimum Qualifications

  • A High School Diploma and three to five years experience in insurance billing (CBT Codes).
  • Certified Coding Specialist designation required.

Patient Access Coordinator II

Patient Access Coordinator II

This position is responsible for managing patient appointments, patient information and payment processing through accurate and timely data entry. This position will have dual supervision when working in satellite clinic: time and attendance will fall under the Clinic Manager and all duties below will fall under the Patient Access Manager.

Duties and Responsibilities.

  1. Conduct insurance eligibility and intake process to include financial assistance interviews. After collecting all required documentation, explain insurance benefits, copay obligations, service fee requirements per sliding fee scale to patients: collect copays/fees post to patient EMR account.
  2. Schedule/cancel/reschedule all appointments according to patient request and/ or scheduling guidelines including those requested through Healow or EMR portal.
  3. Ensure that all required patient demographic information is entered and updated as required in both EMR and CAREWare. Enter all medical encounters into CAREWare. Obtain photo ID, insurance cards and take patient photo using the kiosk for medical record.
  4. Ensure that Release of Information (ROI), HIPPA and Patient Consent are obtained on all patients, updated as needed and scanned in the patient’s Electronic Medical Record (EMR). Scan all medical records and lab documents into EMR for clinic.
  5. Answer multiline telephones, route calls and mail/correspondence to appropriate depts. Document patient communication and assign telephone encounters from answering service messages from the day prior.
  6. Ensure services provided are In accordance with HRSA designation standards.
  7. Assist in collecting structured data for UDS reporting
  8. Arrange for special patient needs prior to the appointment date/time; interpreter, wheelchairs, transportation, etc.
  9. Ensure patients are greeted in a professional manner.
  10. Enroll all patients in patient portal, Healow app and instruct patient on Kiosk use.
  11. Ensure patient has received all services scheduled for before checking out.
  12. Ensure that Ryan White funds are the payer of last resort while fulfilling the needs of the clients.
  13. Review patient appointments for following clinic day, make reminder calls.
  14. Respond to questions/issues related to patient insurance and bills.
  15. Obtain patient satisfaction survey on all patients
  16. Explain patient policy and procedures to patient for no shows, payment plans, etc.
  17. Reconcile cash drawer to ensure accuracy and prepare the drop at end of each day.
  18. Travel is required to attend meetings, seminars and to cover satellite clinics as needed.
  19. Fax all medical records requests and follow-up to ensure receipt of requested records.
  20. Participate in quality improvement projects as directed by manager.
  21. Attend team meetings.
  22. All other duties assigned by supervisor

Knowledge, Skills, and Abilities

  • Knowledge of HIPAA laws.
  • Knowledge of Ryan White or other grant requirements.
  • Knowledge of basic bookkeeping
  • Knowledge of the procedures and practices for receiving, disbursing and depositing cash.
  • Ability to deal with the public in a tactful and courteous manner.
  • Knowledge of the basics of HIV transmission, disease process and prevention.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.

Software Access

  • Microsoft Office
  • eClinical Works
  • CAREWare
  • Healow Agent
  • Adobe Reader
  • Join Me

Minimum Qualifications

  • A high school diploma and one year of clerical experience in a medical environment.
  • A GED may substitute for the required high school diploma.

Major Gifts Specialist

Major Gifts Specialist

Duties and Responsibilities

  1. Lead major gifts fundraising for $16 million Capital Campaign and future growth by building a portfolio of donors and managing a stewardship program to engender renewed and increased philanthropic commitments. In consultation with the Director of Development and Marketing (DDM) develop written cultivation, solicitation, and stewardship plans.
  2. Devotes at least 60 percent of an annual work year's hours to face-to-face contacts with identified, qualified potential and existing major gift donors and provide documentation of such activities as part of a moves management program recorded on CRM.
  3. Work with DDM and the Chief Executive Specialist to develop cultivation and solicitation strategies with the goal of soliciting prospects for commitments at the $10,000 level and above within 12 months of donor identification as part of a fundraising team that includes the Corporate Relations Specialist.
  4. Manages and sustain program that engages and involves board members, volunteers/supporters, and staff in major gift planning, cultivation, solicitations, and gift stewardship.
  5. Develop tailored prospect and donor-specific strategies and tactics including the creation of an endowment program to advance the philanthropic relationship and giving potential.
  6. Participates in the development of cases for support and all the proposals and materials needed to make such activities successful.
  7. Assure the prompt gift acceptance, deposit, acknowledgement, and recognition of gifts.
  8. Log all relationship information in the CRM database.
  9. Represent the agency in building relationships with individuals and families that will generate significant philanthropic support for strategic initiatives to advance Thrive Alabama’s mission.
  10. Assist Development team with production and logistics of Thrive events (securing venues, catering, and labor).
  11. Attend all Development Committee and Special Events Committee Meetings.
  12. Attend various community events with Development team to represent Thrive.
  13. Lead tours of Thrive Alabama facilities for donors, sponsors, volunteers, community leaders, and others.
  14. Other duties as assigned. .

Knowledge, Skills, and Abilities

  • Excellent research skills as well as excellent personal, verbal, and written communication skills.
  • Self-motivated and ability to work under deadlines.
  • Excellent record keeping skills.
  • Ability to prioritize and work well independently as well as part of a team.
  • Ability to interact effectively with diverse populations.
  • Ability to establish and maintain effective team relationships with healthcare personnel and the public.
  • Ability to travel throughout the north Alabama service area.
  • Knowledge of basic Microsoft Office and computer skills.
  • Ability to lift 50 lbs on a regular basis.

Minimum Qualifications

  • One to three years direct work experience as fundraising professional with a major gift portfolio.
    • Experience in sales, marketing and communication in a for-profit environment will also be considered.
    • A track record of securing major gifts or similar from identification through cultivation and solicitation strongly preferred.
  • Bachelor's degree in a related field or a combination of education and/or additional job-related experience may be substituted in lieu of the degree.
  • Must have an active interest in promoting the mission of Thrive Alabama.
  • Must be willing to work flexible hours to accommodate scheduled appointments and community events.


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No phone calls will be accepted.


Thrive Alabama is a growing primary health care provider in Huntsville, AL. We are looking to insure that we have an adequate number of physicians to provide our patients with the quality coverage they need.

About our community

Huntsville, Alabama is a vibrant metropolitan area tucked away in the foothills of the Appalachian Mountains, with a welcoming laidback southern charm.

Thinking about relocating? Reach for the stars in the community where the sky is not the limit. Military, space, telecommunications, biotechnology, diversified manufacturing, and a variety of emerging specialties provide challenging work in delightful surroundings. The area enjoys a favorable cost of living and quality of life. Mountains, lakes, woodlands, and the Tennessee River accommodate numerous recreational activities. A temperate climate enhances the season for outdoor sports, including world-class golf, hiking, biking, and fishing. Major concerts, Broadway and symphony performances, and extensive permanent collections and traveling exhibitions contribute to a wonderful way of life.

We are only 5 hours away from the white pristine beaches of the Gulf of Mexico, 2 hours from Music City Nashville, TN, and 4 hours from Atlanta.

Apply for an open position in the field of medicine.

We are always looking for motivated medical providers and always accept resume/CV submissions. Please submit your resume to This email address is being protected from spambots. You need JavaScript enabled to view it. if you’re interested in joining our team!

Our Mission

Thrive Alabama empowers our patients to create a healthy community by providing compassionate, accessible, affordable, comprehensive care.


Holiday Closings

May 28: Memorial Day
July 4: Independence Day
Sept 3: Labor Day
Nov 22-23: Thanksgiving
Dec 24-25: Christmas

  • Huntsville Clinic

    600 St. Clair Avenue | Building 3 | Huntsville, AL 35801
    Phone 256-536-4700 | Fax 256-536-4117

    Monday-Thursday 8 a.m. - 5 p.m.
    Friday 8 a.m. - noon

    Medical Emergency

    If you have a medical emergency after clinic hours, call 911 immediately or go to nearest emergency room.
    Si nuestra oficina está cerrada y tiene una emergencia llame al 911 o vaya a su sala de emergencias local.

  • Florence Clinic

    112 S. Pine Street | Suite 202 | Florence, AL 35630
    Phone 256-764-0492 | Fax 256-764-1670

    Monday-Thursday 8 a.m. - 5 p.m.
    Closed for Lunch Noon - 1 p.m.
    Friday 8 a.m. - noon

    Testing Hours
    Monday-Thursday 8 a.m. - 11:15 a.m. and 1 p.m. - 4:15 p.m.
    Friday 8 a.m. - 11:15 a.m.

    Medical Emergency

    If you have a medical emergency after clinic hours, call 911 immediately or go to nearest emergency room.
    Si nuestra oficina está cerrada y tiene una emergencia llame al 911 o vaya a su sala de emergencias local.

  • Albertville Clinic

    201 E. McKinney Avenue | Suite A | Albertville, AL 35950
    Phone 256-660-5127 | Fax 256-660-5130

    Monday-Thursday 8 a.m. - 5 p.m.
    Closed for Lunch Noon - 1 p.m.
    Friday 8 a.m. - noon

    Testing Hours
    Monday-Thursday 8 a.m. - 11:15 a.m. and 1 p.m. - 4:15 p.m.
    Friday 8 a.m. - 11:15 a.m.

    Medical Emergency

    If you have a medical emergency after clinic hours, call 911 immediately or go to nearest emergency room.
    Si nuestra oficina está cerrada y tiene una emergencia llame al 911 o vaya a su sala de emergencias local.

  • Thrive Wellness Clinic

    600 St. Clair Avenue | Building 7 Suite 18 | Huntsville, AL 35801
    Phone 256-382-5696 | Fax 256-382-6018

    Monday-Thursday 8 a.m. - 5 p.m.
    Friday 8 a.m. - noon

    Medical Emergency

    If you have a medical emergency after clinic hours, call 911 immediately or go to nearest emergency room.
    Si nuestra oficina está cerrada y tiene una emergencia llame al 911 o vaya a su sala de emergencias local.