Duties and Responsibilities

This position will be part of a collaborative team with other physicians, nurse practitioners and ancillary staff to provide primary healthcare services, including comprehensive medical care to patients living with HIV.  This is a full-time position.

• Provide high quality comprehensive primary care to adolescents and adults, primarily, and pediatrics patients, occasionally (if applicable).  Clinical care will include general primary care, including primary care for the LGBTQI+ community, as well as medical management of Hepatitis C, HIV, and HIV prevention.
• Perform and document HPI, physical exam, diagnostic testing, consultations, outside referrals and other necessary evaluation for diagnosis and treatment based upon Evidence Based Medicine.
• Serve as a collaborating physician for mid-level practitioners according to the Alabama Board of Medical Examiners standards.
• Document all findings and pertinent data in EMR.
• Provide telemedicine services as needed to improve access to care and continuity of care.
• Serve on rotation for after-hours answering service (i.e. “on call” for remote phone calls; no in-house call).
• Close out all charts in a time frame determined by the CFO, COO, and CMO (or Designee)
• Ensure that treatment orders are carried out.
• Screen and refer clients to other community service providers as appropriate.
• Lead patient care team meetings.
• Provide minor office based surgical procedures including minor I&D, suturing, simple biopsies and removal of minor lesions, and EKG review.
• Work collaboratively to review and treat complex patients and/or refer patients if not within your scope to appropriate specialist.
• Assist in precepting students and residents as needed.
• Ensure clinic’s objectives regarding quality, patient engagement, documentation, and billing are met.
• Promote clinic’s services to patients and the local community.
• Assist in developing health care protocols, procedures and forms as appropriate in order to standardize and improve care.
• Maintain continuing education as required by the Alabama Board of Medical Examiners and Medical Licensure and respective Family/Internal Medicine American Board to ensure continued licensure and employment.
• Participate in Quality Improvement Committee and QI projects as assigned.
• Assume all other responsibilities that are assigned by Chief Medical Officer (or Designee) or Chief Operating Officer.

Knowledge, Skills, and Abilities

• Knowledge base for the management of health issues generally considered part of Family Medicine/Internal Medicine, and primary care.
• Knowledge base for managing HIV and Hepatitis C
• Ability to effectively communicate with patients about their health and develop therapeutic relationship about their health to encourage engagement in their care.
• Ability to work with patients, significant others and staff from diverse populations.
• Knowledge of HIPAA laws and commitment to protecting the privacy and confidentiality of our patients.
• Ability to effectively and cooperatively communicate with staff and colleagues.
• Ability to organize, present, and offer education and training programs.
• Ability to establish and maintain effective team relationships with other healthcare personnel and the public.

Minimum Qualifications

• Current board certification by the American Board of Family Medicine (ABFM), the American Osteopathic Board of Family Medicine (AOBFM), American Board of Internal Medicine (ABIM) or American Osteopathic Board of Internal Medicine (AOBIM)                                              
• D. or D.O. with a specialty in Internal or Family medicine

The qualified candidate will possess a high level of professional accountability, excellent organizational and time management skills, and have the ability to function autonomously with minimal direct supervision. The candidate will provide phone triage, liaison with state public health, and assist in all clinical functions.

Duties and Responsibilities

• Provide direct patient care including physical assessments, triage, preparing the patient for the provider, assists the provider as needed, provide patient education, vaccinations, electrocardiogram testing, provide medication education and administer medications as ordered by the provider. Assists Provider(s), with refilling medications, reviewing lab results, facilitating referrals and prior authorizations with appropriate documentation.
• Assess patient medication adherence and assist patients in developing a medication adherence plan; address any questions that the patient may have concerning medication or provider plan of care; follows up on medication side effects or barriers and communicates with providers; provides patient education and injection training to Gender Affirming Therapy patients and diabetic patients.
• Collaborate with local jails to coordinate HIV care for incarcerated patients. Responsibilities include tracking of HIV patients in jail, send and receive lab orders, schedule inmates for clinic visits, work with jail so inmate receives medication, serve as liaison between jail and provider.
• Assist in maintaining 340b compliance. Responsibilities to include: weekly medication inventory,, maintaining the 340b logbook, and report of discrepancies to supervisor.
• Manage medication, immunization, and medical supply purchases using inventory program, including:
  • clinic floor stock medications
  • immunizations
  • 340b and retail in house medications
  • Dispensary of Hope medications
  • clinic and laboratory supplies
• Assist with employee health and infection control to include exposure control plans and incident reports, new employee labs, annual employee screenings, and vaccinations.
• Provide medication follow up for patients who are initiating or changing medication therapy for HIV or Hepatitis C or other medication identified by provider. Communicates any concerns, side effects or barriers to providers.
• Triage patients via telephone and walk-in. Report abnormal findings to provider and complete orders, as needed
• Performs phlebotomy and CLIA waived testing as necessary; process and send PAP test specimens to Thrive lab and enter results into EMR and CAREWare.
• Participate in special clinic projects, i.e., vaccination clinic, homeless clinic and Covid testing/vaccination.
• Collaborates with medical and case management staff to develop adherence strategies with patients
• Review daily charts with providers to address patient preventive healthcare maintenance, immunization schedule, potential risk factors and CDSS alerts.
• Communicates with Disease Intervention Specialist and appropriately reports communicable diseases to ADPH.
• Assist SW staff with required refills for ADAP, PAP and Curant programs and distributes medications; accordingly, maintains spreadsheet for monthly order to ADAP pharmacy, as needed.
• Assist in evaluation of patient encounters for coding in the EMR for all procedures completed to optimize billing.
• Responsible for reporting quarterly Dispensary of Hope inventory.
• Submit bi-weekly HRSA Covid report
• Sanitize and restock supplies in exam room as needed.
• Reviewing results of labs drawn on a weekly basis, and follow-up on pending results. Ensure that results are documented in EMR and CAREWare.
• Orient and train clinic staff.
• Provide education to students from local nursing schools..
• Completes data collection, documentation and data entry
• Assist in developing and implementing all clinical policies and procedures.
• Make, track, and complete referrals to area specialists.
• Maintain a clean, orderly, and safe environment for patients.
• Collaborate with clinical and other departments in patient care.
• Provide assistance to satellite clinics, as needed.
• Participate in quality improvement projects as directed.
• Participate in team meetings and trainings with possible travel to other sites.
• Provide coverage for late clinic as scheduled by supervisor
• All other duties, as assigned.

Knowledge, Skills, and Abilities

• Basic assessment skills and knowledge of anatomy.
• Knowledge of medications, side effects, and management of side effects.
• Knowledge of HIV and STD disease transmission preferred.
• Basic computer literacy including, but not limited to, electronic medical record (EMR) software and Microsoft Office.
• Proficient in venipuncture technique.
• Knowledge of HIPAA confidentiality requirements and commitment to safeguarding client information.
• Ability to operate a motor vehicle and have license and insurance in good standing.
• Ability to prioritize needs and plan work assignments accordingly.
• Ability to work with patients, significant others and family members from diverse populations.
• Ability to communicate effectively and maintain working relationships with others.
• Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time, and walk between office buildings.
• Ability to operate a motor vehicle and have license and insurance in good standing.

Software Access

• Microsoft Office
• eClinical Works
• CAREWare

Minimum Qualifications

• Licensure as a nurse (RN or LPN) in the State of Alabama
• Minimum 0 to 2 years nursing experience
• Prior work experience in a clinic setting preferred
• BLS CPR Certification

Develop and execute annual marketing and fundraising strategies in conjunction with other Agency departments and the Development Committee for Thrive Alabama.

Duties and Responsibilities

• Plan, coordinate, execute and assure implementation of strategies to develop donors and contributions in support of the organization’s $33M Capital Campaign by identifying campaign leadership, individuals and corporate prospects, developing and executing solicitation strategies and cultivation plans, and preparing financial reports.
• Develop comprehensive fundraising and marketing plans and objectives in conjunction with the SLT with targeted goals, quantifiable outcomes, and timelines.
• Direct, plan and oversee the marketing strategies of the organization’s products and services including creating promotional and advertising videos; printed capital campaign materials, newsletters, annual report, advertising, and educational/service brochures; and electronic newsletters, blog, website, and social media. Manage organization fundraising and awareness events, providing oversight to monitor expenditures, contracts, messaging, and revenue goals, and securing individuals and corporate sponsors
• Lead branding efforts for all organization products, across all forms of media to maintain a cohesive and consistent brand identity
• Establish unrestricted revenue goals with CEO and manage budget for marketing and event expenses
• Supervise Corporate and Foundation Relations Specialist, Communications and Planned Giving Specialist and Graphic Designer
• Work with Purchasing Specialist and architectural firm on developing interior design of new clinic including wayfinding signage, branding, and selection of colors, finishes, and furniture
• Work with CEO to manage donor stewardship program to engender renewed and increased philanthropic commitments.
• Review the accuracy of the donor software files and maintain accurate campaign records: organizations, committee members, prospect evaluations, assignments, funds raised, goal percentage, and campaign progress
• Manage end-of-year tax records for donors, ensuring that tax donation regulations are met
• Monitor opportunities for grant/foundation request writing and review and edit all unrestricted corporate foundation grant requests
• Monitor Thrive website and make regular updates of information/content found within
• Substitute for CEO for on-air TV interviews
• Conduct the Development Committee meeting with the Board committee chair and manage Fundraising and Event Committees, ensuring official minutes are submitted to the Thrive Board of Directors.
• Delegate duties and responsibilities
• Other duties as assigned

Knowledge, Skills, and Abilities

• Ability to communicate effectively orally and in writing.
• Ability to write public relations (PR) and marketing communications.
• Ability to establish and maintain effective relationships with potential donors, Board members, and community leaders.
• Ability to work both autonomously and collaboratively
• Ability to supervisor small staff and interns. To delegate duties to staff members.
• Knowledge of Adobe Creative Suite and Micro Office (specifically Excel)
• Knowledge of social media and web design and maintenance.
• Knowledge of the concepts and principles of infectious disease in adult HIV-positive patients.

Software Access

• Microsoft Office                
• Adobe Suite

Minimum Qualifications

 A Bachelors Degree in Communications or Marketing and two years experience in event planning, communications or marketing.

The primary purpose of this position is to plan, organize, develop, and direct the overall function of the department in accordance with current federal, state, and local standards, guidelines, and regulations to ensure that the highest degree of quality care is maintained at all times.

Duties and Responsibilities

• Supervise all department staff to include satellite clinics, including work allocation, training, problem resolution, and annual performance evaluations.
• Manage day-to-day functions of lab activities and staff. Maintain quality control program to ensure reliable testing, proper function of lab equipment and compliance with federal regulations.
• Oversee and coordinate all day-to-day patient care activities and operations and identify opportunities for improvement in conjunction with advice from Chief Medical Officer.
• Collaborate with staff physicians and nurse practitioners on matters that impact patient care.
• Develop, maintain, and execute clinical, HIPAA, OSHA, and clinically administrative policies and procedures for health center, in conjunction with leadership.
• Serve as practice administrator of electronic medical record system for the entire organization.
• Manage and coordinate clinical services, adhering to federal and state guidelines and requirements.
• Manage optimization of Electronic Medical Record system and reporting, adopting practices for efficiency and quality
• Oversee Clinical Quality Improvement program. Collaborate with Quality Improvement team to develop annual quality plan and goals providing leadership in the development of QI protocols. Perform outcomes-based data-driven quality activities, including RSR/UDS reporting.
• Provide supervision for clinical staff during extended clinic hours on a rotating schedule.
• Manage the in-house 340b medication ordering and inventory and ensure the resources are allocated appropriately.
• Coordinate clinical services appropriately to adhere to 340B requirements and serve on the 340b Quality team.
• Oversee employee health services for the health center.
• Track, plan, and manage clinical budget in conjunction with CFO.
• Encourage teamwork with staff across disciplines to ensure an efficient patient flow.
• Maximize the roles of and responsibilities of the nursing staff.
• Facilitate learning opportunities for area medical training programs to educate students in HIV/AIDS/STI disease management/prevention to raise awareness of Thrive Alabama as a community health resource.
• Ensure that staff are aware of educational and training opportunities and encourage participation.
• In conjunction with Chief Medical Officer, keep up to date with trends in HIV, STI and Primary care management and disseminate new information to staff, maintaining compliance with funders (e.g., HRSA Ryan White program, etc.).
• Oversee the planning and implementation of Telemedicine services.
• Assist in grant writing when requested by the Chief Operating Officer for funding sources related to the department and when funding sources are discovered, present those opportunities to Chief Operating Officer for approval to submit applications.
• Serve as Patient Safety Officer for electronic medical record system and update employees on patient safety notifications.
• Address client grievances according to grievance policy.
• Collaborate with local/state health departments and other agencies to provide timely clinical patient care.
• Community outreach with local physicians, hospitals, and clinics about our services.
• Provides direct care as needed.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of clinical administration, principles, practices, and techniques.
• Knowledge of HIPAA laws.
• Knowledge of HIV/STD transmission, prevention, and disease process
• Knowledge of compliance criteria for federal, state, and local grants, e.g., Ryan White, 340b
• Ability to supervise and educate people.
• Ability to formulate, understand and apply applicable rules, regulations, policies, and procedures.
• Ability to analyze reports and assess budgetary needs.
• Ability to effectively communicate and maintain effective working relationships with staff and patients
• Ability to plan, organize and direct clinical operations.

• Ability to collaborate with patients and staff from diverse populations.
• Effective written and verbal skills

Software Access

• Microsoft Office
• eClinical Works
• CAREWare

Minimum Qualifications

• A BSN licensed by the Alabama Board of Nursing with 5 years’ experience
• 3 years supervisory experience
• Experience with EHR and Microsoft Office Applications
• BLS Certification

The Employee Safety Coordinator is responsible for facilitating compliance with occupational health and safety guidelines. The main goal of this position is to ensure a safe working environment and prevent any injuries and accidents.

Duties and Responsibilities

• Assists CCO and Director of HR in maintaining/updating safety policies, procedures and programs annually.
• Educate staff on safety measures, policies and procedures and facilitate quarterly safety drills at each location, i.e.; fire, weather, active shooter.
• Conduct safety orientation sessions for all new staff including general safety, PMCS, CPR and BLS.
• Create a schedule and conduct routine inspections on safety items, i.e.; smoke detectors, emergency lighting, fire extinguishers.
• Conduct investigations on work related injuries, prepare reports, identify and correct cause if possible. Maintain documentation in Compliatric.
• Develop and track safety/competencies trainings for all staff, maintain training records and certifications, i.e; BLS/CPR.
• Coordinate with department Director(s) to ensure that required safety competencies are covered and complete; ensure staff meet all requirements within 90 day probationary period.
• Work with Clinical Nurse II to ensure MSDS/SDS books are kept up to date at all sites.
• Collaborate with Directors to provide assistance with corrective action/additional training in regards to safety.
• Conduct safety observations and environment of care inspections and provide recommendations for improving safety in the workplace.
• All other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

• Knowledge of general safety standards dictated by regulatory agencies such as OHSA, NFPA, and DEP as a matter of good safety practices.
• Knowledge of Excel, Microsoft Office and other database use.
• Ability to organize, present, and offer education and training programs.
• Ability to prioritize needs and plan work assignments accordingly.
• Ability to effectively respond to critical and routine situations related to safety issues in a calm, professional manner.
• Ability to establish and maintain effective team relationships with other healthcare personnel and the public.

Software Access

Microsoft Office

Cabinet

Compliatric

Relias

Minimum Qualifications

Bachelor’s degree in safety management or similar field with minimum 3 year experience as a safety coordinator. CHSP (Certified Healthcare Safety Professional), Safety Coordinator or Safety certification through the United Safety Council preferred. Certification as a BLS Instructor by AHA or American Red Cross preferred.

Duties and Responsibilities

This position is responsible for working with the Director of Health Education to plan and implement project tasks including the coordination of Ending the HIV Epidemic activities throughout Thrive Alabama’s service area.

• Under the direction of the Director of Health Education, manage, coordinate and deliver Ending the HIV Epidemic (EHE) grant activities, community projects, forums, reports and formal presentations.
• Provide health educational expertise in the forms of presentations, informational table events and overall outreach in the community.
• Readily available to engage and educate the community on chronic and infectious disease, not limited to HIV and STD’s.

• Recruit, screen, and refer individuals for Health Education programs and services, including HIV and viral hepatitis C rapid testing, PrEP, and other prevention services.
• Conduct HIV and viral hepatitis C rapid testing.
• Coordinates with other Thrive Alabama departments and community resources to facilitate linkage to confirmatory testing and HIV medical care for HIV-positive clients.
• Assist in the development of outreach and marketing materials to promote HIV testing, integrated screenings for STDs and viral hepatitis C, PrEP and other Thrive Alabama services.

• Provide tailored and culturally sensitive and linguistically appropriate educational materials for youth, minorities, people who use drugs, and the LGTBQ+ community.
• Coordinate with the Director of Health Education to identify and establish memoranda of agreement (MOA) and memoranda of understanding (MOU) among the Health Education department and community partners.

• Submit all required data entry into CAREWare, HADIS, eClinicalWorks and other data collection tools as needed.
• Ensure compliance with all grant objectives.

• Participate in agency Program Quality Improvement/Quality Assurance activities and initiatives.
• Attend local, regional, and state HIV planning meetings, trainings and conferences.

• Complete and submit monthly/quarterly reports to the Director of Health Education. 

• Attend regular Health Education and staff development meetings.
• Maintain ongoing professional development and current knowledge on trends in program and HIV/AIDS, viral hepatitis C, STIs, PrEP, and other related topics.
• Communicate with direct supervisor and regional office manager regarding daily and weekly goals and schedule of activities.
• All other duties as assigned.

Knowledge, Skills, and Abilities

•  Knowledge of HIV transmission, prevention and disease process.
• Knowledge of HIPAA confidentiality requirements
• Ability to interact effectively with clients from diverse populations.

• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others.

• Ability to establish and maintain effective team relationships with other community organizations and the public.

 Software Access

• Microsoft Office
• CAREWare
• HADIS
• eClinicalWorks

Minimum Qualifications

 A Bachelor’s degree in social work, public health or other related field and two (2) years’ experience in the field of study or HIV prevention, treatment and care.

Preferred

• Bilingual
• Knowledge of HIV and experience in HIV education and testing preferred.

Special Note

Must maintain a current Alabama Driver’s License.  Some evening and weekend will be expected.

Duties and Responsibilities

• Responsible for federal, state, research and grant management, including communication with funding sources.
• Track, reconcile, and report individual program expenditures and income.
• Prepare and post journal entries to ensure proper allocation of expenses among the grants.
• Prepare monthly invoices for reimbursement from multiple grants and attach support as required.
• Prepare annual budgets for existing grants and new funding opportunities.
• Monitoring allowable costs based on the OMB Super Circular.
• Identify/Prepare budget modifications, when necessary, in a timely manner with program management.
• Ensure that the Accounting and Financial policies & procedures are being followed.
• Review current and pending grant agreements/budgets for both internal and external compliance.
• Maintain all grant/program documentation.
• Run all monthly program and budget reports to Directors.
• Prepare all Federal Financial Reports as necessary, in addition to any other additional reporting requirements
• Prepare reports required for close out of grants.
• Preparation of materials for program and agency-wide audit.
• Responsible for revenue collection and grant receivable activities.
• Provide information to Controller, CFO and auditor for annual audit.
• Provides assistance in the financial closeout process
• Other related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of accounting principles, practices and procedures.
• Knowledge of the methods of data collection.
• Detail oriented and organized
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to an accounting program.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively and maintain working relationships with others.

Software Access

• Microsoft Office
• Financial Edge- Accounting Level III
• Acrobat Pro

Minimum Qualifications

Candidate should have a bachelor's degree from an accredited college or university with a major in accounting, and five (5) years of experience with an automated accounting or financial system.  Experience with Ryan White and HRSA grants and with Blackbaud or similar non-profit accounting software, as well as experience within a medical environment, is preferred but not required. 

The HR generalist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: employee relations, training, employment, labor relations, affirmative action and employment equity programs.

Duties and Responsibilities

• Maintains all employee and applicant documentation as directed.
• Manages and tracks all employee disciplinary action.
• Coaches, counsels and guides managers before executing employee disciplinary actions.
• Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. Attends unemployment hearings when necessary.
• Assists with recruitment tasks as needed (reviews applications, interviews).
• Acts as an employee relations specialist.
• Monitors tardy and absenteeism reports and ensures proper documentation is issued on employees who have excessive tardiness or absenteeism problems.
• Maintains, updates and distributes the employee phone list.
• Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9.
• Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e., three months, six months, one year and yearly thereafter).
• Reports, maintains and monitors all workers' compensation case files; follows-up on open cases.
• Monitors employee eligibility for benefits plans. Reviews benefits with employees and processes enrollment, cancellation or changes. Verifies benefit billing accuracy and processes for payment.
• Administers COBRA for group health plans.
• Acts as payroll and time clock backup for Director.
• Maintains and coordinates employee recognition programs.

Knowledge, Skills, and Abilities

• Knowledge of HR principles and practices
• Knowledge of employment law
• Ability to use Microsoft Office programs and other relevant software.
• Ability to communicate orally and in writing
• Ability to maintain effective relationships with all levels of staff.
• Ability to plan, organize and coordinate work assignments
• Ability to be discrete and ethical
• Ability to manage employee conflicts and solve problems
•  

Software Access

Microsoft Office

Cabinet

Minimum Qualifications

Associates Degree and two years HR experience; or six years of HR experience can substitute for the required education and training experience.

This position is responsible for managing patient appointments, patient information and payment processing through accurate and timely data entry. This position will have dual supervision when working in satellite clinic: time and attendance will fall under the Clinic Manager and all duties below will fall under the Patient Access Manager.

Duties and Responsibilities

• Conduct insurance eligibility and intake process to include financial assistance interviews. After collecting all required documentation, explain insurance benefits, copay obligations, service fee requirements per sliding fee scale to patients: collect copays/fees post to patient EMR account.
• Schedule/cancel/reschedule all appointments according to patient request and/ or scheduling guidelines including those requested through Healow or EMR portal.
• Ensure that all required patient demographic information is entered and updated as required in both EMR and CAREWare. Enter all medical encounters into CAREWare. Obtain photo ID, insurance cards and take patient photo using the kiosk for medical record.
• Ensure that Release of Information (ROI), HIPPA and Patient Consent are obtained on all patients, updated as needed and scanned in the patient’s Electronic Medical Record (EMR). Scan all medical records and lab documents into EMR for clinic.
• Answer multiline telephones, route calls and mail/correspondence to appropriate depts. Document patient communication and assign telephone encounters from answering service messages from the day prior.
• Ensure services provided are In accordance with HRSA designation standards.
• Assist in collecting structured data for UDS reporting
• Arrange for special patient needs prior to the appointment date/time; interpreter, wheelchairs, transportation, etc.
• Ensure patients are greeted in a professional manner.
• Enroll all patients in patient portal, Healow app and instruct patient on Kiosk use.
• Ensure patient has received all services scheduled for before checking out.
• Ensure that Ryan White funds are the payer of last resort while fulfilling the needs of the clients.
• Review patient appointments for following clinic day, make reminder calls.
• Respond to questions/issues related to patient insurance and bills.
• Obtain patient satisfaction survey on all patients
• Explain patient policy and procedures to patient for no shows, payment plans, etc.
• Reconcile cash drawer to ensure accuracy and prepare the drop at end of each day.
• Travel is required to attend meetings, seminars and to cover satellite clinics as needed.
• Fax all medical records requests and follow-up to ensure receipt of requested records.
• Participate in quality improvement projects as directed by manager.
• Attend team meetings.
• All other duties assigned by supervisor

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of Ryan White or other grant requirements.
• Knowledge of basic bookkeeping
• Knowledge of the procedures and practices for receiving, disbursing and depositing cash.
• Ability to deal with the public in a tactful and courteous manner.
• Knowledge of the basics of HIV transmission, disease process and prevention.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Software Access

• Microsoft Office 

• eClinical Works

• CAREWare

• Healow Agent 

• Adobe Reader

• Join Me

Minimum Qualifications

• A high school diploma and one year of clerical experience in a medical environment.

• A GED may substitute for the required high school diploma.

Duties and Responsibilities

• Perform triage of pediatric patients with documentation to include, but not limited to, HPI, medication reconciliation, medical history, medication allergies, family history, social history, vital signs, preventive medicine and appropriate developmental screenings.
• Administers medications, immunizations, and therapeutic injections as ordered by the provider while following clinical policy.
• Assist Provider(s) with examinations, refilling medications, reviewing lab results, in house procedures, vision and hearing screenings, facilitating referrals and prior authorizations with appropriate documentation.
• Serve as VFC vaccine coordinator and manage newborn screening program.
• Triage parent and patient sick calls in accordance with clinical policies under the direction of the medical provider.
• Review daily charts with providers to address patient preventive healthcare maintenance, immunization schedule, recent hospitalizations, developmental screenings, potential risk factors and CDSS alerts.
• Report any significant patient conditions or reactions to medications or procedures immediately to the provider or supervisor.
• Provide patient and parent education on medications, immunizations, medical procedures and referrals.
• Performs pediatric phlebotomy and CLIA waived in house testing as needed.
• Assist in the evaluation of patient encounters in regards to coding in the EMR for procedures to optimize billing.
• Notify patient of lab results, procedure results and referral appointments.
• Explain ordered procedures or treatments to patients.
• Assist SW staff with required refills for patients’ assistance programs.
• Input patient data into EClinicalWorks and Careware.
• Sanitize and restock supplies used in exam rooms as needed.
• Float between other departments as needed.
• Set up AV equipment for Telemedicine and assist Provider(s) in seeing patients via Telemedicine.
• Participate in team meetings.
• Participate in Quality Improvement projects as directed by the Quality Manager.
• Maintain active CPR certification.
• Other responsibilities assigned by Director of Nursing.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of HIV transmission, prevention and disease process
• Ability to work independently with minimum supervision.
• Basic computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
• Ability to work with patients, significant others and staff from diverse populations.
• Ability to effectively communicate with staff and patients.

Software Access

• Immprint
• Microsoft Office 
• eClinical Works
• CAREWare

Minimum Qualifications

2 years pediatric experience preferred

Certification as a Medical Assistant or as a Certified Clinical Medical Assistant (CCMA) by the National Health Career Association (NAH).

A Certificate, Diploma or Associates degree in Medical Assistant

Bilingual preferred

Special Note

Every two years, successfully complete 10 C.E.U.s in medically related courses.

The incumbent in this position serves as a vital member of the healthcare team by utilizing phlebotomy skills to obtain samples from patients for analysis. 

Duties and Responsibilities

• Obtain blood specimens by established venipuncture and capillary techniques (adult and pediatric), as well as urine or other samples as ordered by the clinician.
• Process, package, and route specimens to the appropriate laboratory while maintaining specimen integrity by approved laboratory methods.
• Run routine CLIA-waived in-office tests (e.g., urine pregnancy, strep A, influenza, urine dipstick). Ensure Quality Control is performed and documented.  Troubleshoot if QC is out of acceptable range.
• Ensure safe handling of blood products and proper disposal of hazardous waste.
• Assist in compliance with OSHA standards and AAC policies and procedures for infection control by maintaining a clean and sterile environment, including daily cleaning of the lab and emptying of biohazard bags.
• Maintain log book(s) for specimens sent each day.
• Receive and enter lab results into the patient's electronic medical record (EMR) and CAREWare.
• Maintain Temperature logs twice a day on the laboratory refrigerator, freezer and room temp. Troubleshoot if temperatures are out of range.
• Inventory control of laboratory supplies.
• Review pending labs and investigate if any are missing.
• Report equipment or lab deviations to lab supervisor, take action to remediate.
• Collaborate with providers and Director of Nursing to discuss updates on clinical lab tests and specimen collection.
• Conducts investigation into receiving lab or collection discrepancies. Presents resolutions to supervisor.
• Assist at ancillary sites as needed.
• Participate in Quality Improvement Project.
• Provide coverage at other Thrive Alabama facilities as needed.
• Maintain Phlebotomy certification
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of basic concepts of HIV transmission, prevention and disease process.
• Knowledge of specific laboratory solutions, materials, and media necessary to perform duties.
• Knowledge of HIPAA confidentiality requirements and commitment to safeguarding client information.
• Basic computer literacy for data entry, including Microsoft Excel and EMRs.
• Ability to prioritize needs and plan work assignments accordingly.
• Ability to work with patients, significant others and family members from diverse populations.
• Ability to communicate effectively and maintain working relationships with others.
• Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time, and walk between office buildings.

Software Access

• Microsoft Office
• eClinical Works
• CAREWare

Minimum Qualifications

High school diploma and at least one (1) year of laboratory experience.

Certification in Phlebotomy from an accredited college or technical school may substitute for the required experience.    

This position requires a DOT certification to operate agency vehicles for client transportation. Daily facility maintenance when not transporting clients. Some evening work required.

Duties and Responsibilities

• Provide transportation for clients in the 12 counties of North Alabama as scheduled by the Patient Access Coordinator, Davis Clinic and Program Support Specialist, The DEN for medical and substance abuse appointments.
• Keep all Agency vehicles in excellent running condition by scheduling all maintenance as needed.
• Keep all Agency vehicles clean and free of clutter and trash.
• Monitor clients at pick up and inform the Patient Access Coordinator, Program Support Specialist or Direct Supervisor of any situation where a client is not transportable.
• Compiles and submits transportation reports for mileage, fuel, etc.
• Work schedule will be based on Davis Clinic and The Den requirements. The times will change based on patient schedules.
• Provide backup for MTU driver.
• Maintain exterior of property to include trimming shrubs, picking up debris, etc.
• Maintain interior of facility to include minor plumbing, painting, changing light bulbs, changing air filters etc.
• Assist Director of Case Management Services with minor building maintenance and special projects.
• Other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of general maintenance techniques
• Knowledge of general housekeeping functions
• Ability to work with clients and their families from diverse populations.
• Ability to effectively communicate with staff and clients.
• Ability to climb stairs and lift at least 50 lbs.
• Ability to stand for extended periods of time
• Ability to plan, organize and coordinate work activities.
• Ability to establish and maintain effective working relationships with others.

Software Access

• Microsoft Office
• eClinical Works

Minimum Qualifications

High School or equivalent and possession of a valid Alabama Drives License with clean driving record for at least 5 years. Must be able to pass a DOT physical and maintain a DOT certification. Class B CDL

Must be able to pass DMV background check.