The HR generalist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: employee relations, training, employment, labor relations, affirmative action and employment equity programs.

Duties and Responsibilities

• Maintains all employee and applicant documentation as directed.
• Manages and tracks all employee disciplinary action.
• Coaches, counsels and guides managers before executing employee disciplinary actions.
• Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. Attends unemployment hearings when necessary.
• Assists with recruitment tasks as needed (reviews applications, interviews).
• Acts as an employee relations specialist.
• Monitors tardy and absenteeism reports and ensures proper documentation is issued on employees who have excessive tardiness or absenteeism problems.
• Maintains, updates and distributes the employee phone list.
• Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9.
• Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e., three months, six months, one year and yearly thereafter).
• Reports, maintains and monitors all workers' compensation case files; follows-up on open cases.
• Monitors employee eligibility for benefits plans. Reviews benefits with employees and processes enrollment, cancellation or changes. Verifies benefit billing accuracy and processes for payment.
• Administers COBRA for group health plans.
• Acts as payroll and time clock backup for Director.
• Maintains and coordinates employee recognition programs.

Knowledge, Skills, and Abilities

• Knowledge of HR principles and practices
• Knowledge of employment law
• Ability to use Microsoft Office programs and other relevant software.
• Ability to communicate orally and in writing
• Ability to maintain effective relationships with all levels of staff.
• Ability to plan, organize and coordinate work assignments
• Ability to be discrete and ethical
• Ability to manage employee conflicts and solve problems
•  

Software Access

Microsoft Office

Cabinet

Minimum Qualifications

Associates Degree and two years HR experience; or six years of HR experience can substitute for the required education and training experience.

The Pediatric Physician position will be part of a collaborative team with physicians, other nurse practitioners and ancillary staff to provide acute and chronic healthcare services to pediatric patients of Thrive Alabama. 

Duties and Responsibilities

• Provide high quality comprehensive medical care to pediatric and adolescent patients.
• Perform and document HPI, physical exam, diagnostic testing, consultations, outside referrals and other necessary evaluation for diagnosis and treatment based upon Evidence Based Medicine.
• Ensure that diagnostic testing results (labs, imaging, and procedures) and specialty consultation notes are reviewed in a timely manner, and appropriate treatment and follow-up is completed.
• Document all findings and pertinent data in EMR, and lock all charts in a period, determined by the CFO, COO, and CMO (or designee), not to exceed 1 week after completion of encounter.
• Work collaboratively with team of providers and clinical staff to achieve an evidence-based practice, while creating an open and mutually supportive atmosphere for exchange of knowledge and information.
• Provide telemedicine services as needed to improve access to care and continuity of care within scope of applicable state and federal regulations.
• Travel to satellite clinics to provide patient care as needed.
• Provide minor office-based procedures as applicable based upon privileging.
• Serve as a collaborating physician for mid-level practitioners according to the Alabama Board of Medical Examiners standards. Complete all requirements related to the Collaborative Practice Agreement.
• Work collaboratively with appropriate specialist(s) to review and treat complex patients and/or refer patients if not within your scope.
• Share in an on-call rotation for after-hours answering service and daytime point of contact.
• Screen and refer clients to other community service providers as appropriate.
• Lead patient care team meetings.
• Serve as Physician designee for pediatric vaccine programs and/or any other pediatric patient assistance programs.
• Work with clinical leadership to develop healthcare protocols, procedures, forms, and standing orders as appropriate to standardize and improve care.
• Assist the team to find ways to maximize practice efficiency by reducing waste and promoting quality and process improvement.
• Participate in Quality Improvement Committee and QI projects as assigned.
• Participate in Peer Review activities as assigned.
• Educate staff, patients and community on prevention, treatment, and interventions as it pertains to health conditions.
• Assist in precepting students and residents as needed.
• Ensure Thrive Alabama’s objectives regarding quality, patient engagement, documentation, coding, and billing are met.
• Promote the company’s services to patients and to local community.
• Adhere to all Thrive Alabama policies and procedures, including those related to grant and funding requirements.
• Maintain continuing education as required by the Alabama Board of Medicine and respective Family/Pediatric American Board, to ensure continued licensure, certification, and employment.
• Maintain active BLS certification.
• Assume all other responsibilities that are assigned by Chief Medical Officer or Chief Operating Officer.

Knowledge, Skills, and Abilities

• Knowledge base for the management of health issues considered part of Pediatric Medicine and primary care.
• Ability to maintain a posture of continual learning, accommodation to new information, and investment in externally established standards of care.
• Ability to effectively communicate with patients and caregivers about their health and develop a therapeutic relationship to encourage engagement in care.
• Ability to collaborate with patients, caregivers, and staff from diverse populations.
• Knowledge of HIPAA laws and commitment to protecting the privacy and confidentiality of our patients.
• Ability to effectively, respectfully, and professionally communicate with management, staff, colleagues, and the public.
• Ability to organize, present, and offer education and training programs.
• Ability to work with patients, caregivers, and staff from diverse populations.
• Ability to establish and maintain effective team relationships with other healthcare personnel (internal and external) and the public.
• Ability to plan, organize and coordinate work assignments.

Software Access

Microsoft Office
eClinical Works

Training and Experience or Minimum Qualifications

• M.D. or D.O. with a specialty in Pediatric medicine
• Current board certification by the American Board of Pediatric Medicine (ABP)
• Eligible for DEA registration and Qualified Alabama Controlled Substances Certificate
• Eligible as a Physician Collaborator in Collaborative Practice Agreements
• BLS certified

Department/Section:   Health Education
Supervisor:   Director of Health Education
Location:  Huntsville
Level:  $30,630 - $43,170

The Outreach Specialist is responsible for engaging and building trusting relationships with individuals affected by substance use, mental health disorders, HIV/AIDS and STIs, racial inequities and other risks. The Outreach Specialist recruits individuals at various community-based settings, conducts HIV and Hepatitis C (HCV) rapid testing, and engages individuals through individual and group interventions to promote access to healthcare services including medical care for HIV/HCV and PrEP.

Duties and Responsibilities

• Conduct HIV and Hepatitis C (HCV) rapid testing at assigned offices, on the Mobile Testing Unit and during community-based outreach for population(s) of focus.
• Provide counseling and education to testing participants about risk reduction activities and support referrals for individuals with both positive and negative test results.
• Assist clients with information about PrEP and how to receive services, coordinating with the PrEP Outreach Coordinator and/or PrEP Case Manager.
• Develop and implement culturally relevant health education programs, materials, and events to teach people about HIV/HCV, PrEP and other health topics.
• Plan and conduct innovative outreach events for rapid HIV and Hepatitis C testing in nonclinical settings, community education, and HIV/HCV awareness.
• Identify and build relationships with business, venues and agencies that provide services to persons at risk of HIV and Hepatitis C, to encourage referrals to Thrive Alabama programs.
• Recruit, screen, and enroll individuals for health education programs.
• Regular communication with other departments for continuity of care and referrals.
• Expand the accessibility of testing services and a referral network through developing collaborative partnerships including with: nonprofit organizations, school systems, colleges and universities, churches and other gathering venues, community events, etc.
• Readily available to engage and educate the community on chronic and infectious disease, not limited to HIV and STD’s.
• Provide health educational expertise in the forms of presentations, informational table events and overall outreach in the community.
• Provide tailored and culturally sensitive educational materials for youth, minorities and LGTBQ+ individuals.
• Work collaboratively with other LGBTQ+ and allied agencies for outreach aimed at building organizational capacity.
• Submit required forms within specified time frames and maintain accurate and up to date field notes and reports.
• Submit program reports to Director as required.
• Attend community-based meetings as assigned.
• Attend regular Health Education and staff development meetings.
• Works with supervisor on promotion of events and outreach materials.
• Assist in other functions or duties in the department as needed.
• Participate in continuous quality improvement projects.
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA privacy and security rules.
• Knowledge of the basics of HIV and Hepatitis C transmission, disease process and prevention.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively, verbally and in writing.
• Ability to deliver public presentations.
• Ability to work independently and as part of a team.
• Ability to work with diverse populations.

Software Access

Microsoft Office
CAREWare
HADIS

Minimum Qualifications

A bachelor’s degree and at least one year experience in community engagement, human services, education, public health, communication, or social work.

OR

At least one-year experience in Human Services field providing outreach and supportive case management services to at-risk and/or homeless population (advocacy, housing placement, etc.), preferably working with HIV+ population and/or population(s) at high risk for HIV infection.

OR

A person with lived experience with HIV/AIDS, HCV, other communicable diseases, homelessness, substance use disorder, and/or another group impacted by healthcare disparities, who will utilize their experiences and knowledge to help inform community members about available healthcare and health promotion opportunities coordinated by Thrive Alabama.

Equivalent experience or credentials will be considered.

Bilingual and Multilingual candidates are encouraged to apply.

Special Note:  Must maintain a current Alabama Driver’s License.  Evening and weekend work is required.

Duties and Responsibilities

1. Perform triage of patients with documentation to include, but not limited to, HPI, medication reconciliation, medical history, family history, social history, vital signs and preventive medicine.
2. Administers medications, immunizations and therapeutic injections as ordered by the provider while following 340b and ADAP guidelines.
3. Assist Provider(s) with examinations, refilling medications, reviewing lab results, in house procedures, facilitating referrals and prior authorizations with appropriate documentation.
4. Review daily charts with providers to address patient preventive healthcare maintenance, immunization schedule, potential risk factors and CDSS alerts.
5. Report any significant patient conditions or reactions to medications or procedures immediately to the provider or supervisor.
6. Provide coverage for late clinic as scheduled by supervisor.
7. Assist in the evaluation of patient encounters in regards to coding in the EMR for procedures to optimize billing.
8. Notify patient of lab results, procedure results and referral appointments.
9. Explain ordered procedures or treatments to patients.
10. Assist SW staff with required refills for ADAP, PAP or Curant programs.
11. Input patient data into EClinicalWorks and Careware.
12. Sanitize and restock supplies used in exam rooms as needed.
13. Set up AV equipment for Telemedicine and assist Provider(s) in seeing patients via Telemedicine.
14. Participate in team meetings.
15. Participate in Quality Improvement projects as directed by the Quality Manager.
16. Maintain active CPR certification.
17. Other responsibilities assigned by Director of Nursing.

 Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of HIV transmission, prevention and disease process

• Ability to work independently with minimum supervision.
• Basic computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
• Ability to work with patients, significant others and staff from diverse populations.
• Ability to effectively communicate with staff and patients.

Software Access

•       Microsoft Office
•       eClinical Works
•       CAREWare

 Minimum Qualifications

A Certificate, Diploma or Associates degree in Medical Assistant. Certification as a Medical Assistant or as a Certified Clinical Medical Assistant (CCMA) by the National Health Career Association (NAH), 0-5 years of experience, bilingual preferred

 Special Note:  Every two years, successfully complete 10 C.E.U.s in medically related courses.

The Family Nurse Practitioner position will be part of a collaborative team with other physicians, nurse practitioners and ancillary staff to provide acute and chronic primary healthcare services, including comprehensive medical care to patients living with HIV. This is a full-time position.

 Duties and Responsibilities:

1. Provide high quality comprehensive medical care to adolescent and adult patients. Clinical care will include general primary care, including primary care for the LGBTQI+ community, as well as medical management of Hepatitis C, HIV, HIV prevention, and STI testing and treatment.
2. Perform and document HPI, physical exam, diagnostic testing, consultations, outside referrals and other necessary evaluation for diagnosis and treatment based upon Evidence Based Medicine.
3. Ensure that diagnostic testing results (labs, imaging, and procedures) and specialty consultation notes are reviewed in a timely manner, and appropriate treatment and follow-up is completed.
4. Document all findings and pertinent data in EMR, and lock all charts in a period, determined by the CFO, COO, and CMO (or designee), not to exceed 72 hours after completion of encounter.
5. Work collaboratively with team of providers and clinical staff to achieve an evidence-based practice, while creating an open and mutually supportive atmosphere for exchange of knowledge and information.
6. Provide telemedicine services as needed to improve access to care and continuity of care within scope of applicable state and federal regulations.
7. Travel to satellite clinics to provide patient care as needed.
8. Provide minor office-based procedures and EKG review, as applicable, based upon privileging.
9. Work with collaborating physician according to the Alabama Board of Medical Examiners and Alabama Board of Nursing standards and regulations. Work with the collaborating physician to review complex patients and quality of care based on evidence based and/or medically validated clinical practices as well as completeness of care.
10. Work collaboratively with physician collaborator and/or appropriate specialist(s) to review and treat complex patients and/or refer patients if not within your scope.
11. Share in an on-call rotation for after-hours answering service and daytime clinic point of contact.
12. Screen and refer clients to other community service providers as appropriate.
13. Lead patient care team meetings, including daily huddle.
14. Assist the team to find ways to maximize practice efficiency by reducing waste and promoting quality and process improvement.
15. Work with clinical leadership to develop healthcare protocols, procedures, forms, and standing orders as appropriate to standardize and improve care.
16. Participate in Quality Improvement Committee and QI projects as assigned.
17. Participate in Peer Review activities as assigned.
18. Educate staff, patients and community on prevention, treatment, and interventions as it pertains to health conditions.
19. Compliance with agency compliance standards, including Standards of Conduct, as well as compliance policies and procedures. Such compliance will be an element considered as part of regular performance evaluations.
20. Assist in precepting students and residents as needed.
21. Ensure Thrive Alabama’s objectives regarding quality, patient engagement, documentation, coding, and billing are met.
22. Promote the company’s services to patients and to the local community.
23. Adhere to all Thrive Alabama policies and procedures, including those related to grant and funding requirements.
24. Maintain continuing education as required by the Alabama Board of Nursing to ensure continued licensure and employment.
25. Maintain active BLS certification.
26. Assume all other responsibilities that are assigned by Chief Medical Officer or Chief Operating Officer.

 Knowledge, Skills, and Abilities

•  Knowledge base for the management of health issues generally considered part of primary care.
• Knowledge base for managing HIV, Hepatitis C and STI’s or willingness to acquire this knowledge.
• Knowledge of nurse practitioner principles, practices and techniques.
• Ability to maintain a posture of continual learning, accommodation to new information, and investment in externally established standards of care.
• Knowledge of HIPAA laws and commitment to protecting the privacy and confidentiality of our patients.
• Ability to effectively communicate with patients about their health and develop a therapeutic relationship to encourage engagement in care.
• Ability to work with patients, caregivers, and staff of diverse populations.
• Ability to effectively, respectfully, and professionally communicate with management, staff, colleagues, and the public.
• Ability to organize, present, and offer education and training programs.
• Ability to establish and maintain effective team relationships with other healthcare personnel (internal and external) and the public.
• Ability to plan, organize and coordinate work assignments.

Software Access

•         Microsoft Office
•         eClinical Works

 Training and Experience or Minimum Qualifications

•  Certified Family Nurse Practitioner in compliance with Alabama Board of Nursing
• Minimum experience of 2 years as an actively practicing nurse practitioner
• Obtain and maintain Collaborative Practice Agreement
• Eligible for DEA registration and Qualified Alabama Controlled Substances Certificate
• BLS certified

This position’s responsibilities relate to Thrive’s intensive outpatient substance use treatment program (Den IOP), including co-facilitating treatment groups, providing basic case management case management, and conducting outreach education to community agencies on behalf of the program and department. Then IOP program is currently held in the evenings three days a week. 

 Duties and Responsibilities

1. Conduct substance use and mental health screenings (e.g., ASSERT/SBIRT, ACES, GPRAs) and complete intake paperwork (e.g., consent to treatment, notification of client rights and responsibilities) for the individuals in the admission process for Den IOP.
2. Co-facilitate groups in the intensive outpatient substance use treatment program (Den IOP), with the Project Coordinator, or other assigned staff, using the Matrix Model, and ensure all areas used during groups are immediately cleaned and returned to original layout.
3. Increase the visibility of the department and Den IOP in the community by performing outreach activities at venues relevant to the priority populations, and document outcomes of activities.
4. Provide basic case management (referrals, linkage to resources, transportation) for Den clients, including attending drug and mental health court as needed for court-mandated participants.
5. Effectively communicate substance use, co-occurring disorders, HIV, Hepatitis C and other health-related needs to individuals from priority populations and to community partners, using language readily understood by the intended audiences.  
6. Facilitate the scheduling, implementation, and follow-up of random drug screenings (urinalyses) and breathalyzer tests for Den clients.
7. Offer HIV and Hepatitis C prevention education, testing and referral for treatment for clients, or potential clients, for Den IOP and department clients and at community outreach events.
8. Assist with discharge planning for Den IOP clients, including aftercare planning.
9. Document all services provided to Den IOP clients in a timely manner, using clear writing and following clinical documentation protocols, based on program and agency guidelines.
10. With approval by the Substance Use Manager and Project Coordinator, assist with planning and coordinating events to benefit Den participants, including Den IOP graduation.
11. With approval of the Director, collaborate with local organizations, universities, and community partners to organize speakers for Den IOP, Den graduation, and other department events.
12. Provide insight to staff and clients related to recovery from substance use, trauma, and/or mental illness, including the role of stigma as an obstacle to recovery, and offer insight to enhance competency, such as strategies for effective communication with priority populations of the Den.
13. Attend weekly staff meetings to provide input about clients’ progress in treatment and record outcomes of meetings, in accordance with departmental policies and procedures.
14. Transport Den IOP and behavioral health clients to and from the agency for treatment, supportive services and agency-sponsored events, and when feasible, transport clients and to and from recovery-related appointments at other agencies.
15. Complete all assigned tasks, documentation, and Relias continuing education trainings in a timely manner, following departmental and agency guidelines.
16. All other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge and skills related to treatment of substance use and co-occurring disorders, including harm reduction strategies, stigma as an obstacle in treatment, and the roles of self-help and community support in facilitating substance use recovery.
• Strong desire to work with people from individuals from underserved populations, including racial and ethnic minorities, people who identify as LGBTQIA, and men who have sex with men (MSM).
• Knowledge of the concepts and principles of effective event planning, community organization and case management for populations served by Thrive Alabama.
• Ability to communicate and maintain effective working relationships with people from diverse backgrounds.
• Understanding of HIPAA standards and practices regarding confidentiality in healthcare, along with understanding confidentiality in substance use treatment, including 42 CFR Part II.
• Basic understanding of trauma-informed care, case management and community resources, cognitive-behavioral therapy, and motivational interviewing applied to substance use treatment.
• Knowledge and skills related to HIV and Hepatitis C prevention education and referral for testing and treatment.
• Working knowledge and skills regarding software and computer use, including Microsoft Office, Excel databases, and use of electronic medical records for documentation.
• Ability to operate a vehicle and willingness to travel throughout a 12-county service area.
• Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time, and walk between office buildings.

Software Access

•       Microsoft Office
•       eClinical Works

 Minimum Qualifications

Qualified applicant must have:

1. Bachelor’s degree in social work, psychology, or related field (licensure preferred)
2. One (1) year of experience in substance abuse/mental health treatment (2 preferred; certification as Alcohol and Drug Counselor preferred)
3. Lived experience related to substance use recovery, with certification as a Peer Support Specialist preferred.
4. Valid Alabama Driver’s license

The Nurse Manger is responsible for the day-to-day management of Thrive Alabama’s pediatric practice by means of managing pediatric clinical ancillary staff, developing, and cultivating relationships with providers, and staff, overseeing operations; and establishing and expanding the referral network.

 Duties and Responsibilities

1. Accountable for all activities in pediatric clinic and provides input in strategic planning; responsible for assisting with the development strategies for the clinic. Assist in establishing and maintaining policies and procedures for gathering, analyzing, and reporting organizational data and to improve efficiency, quality, compliance, and related performance expectations.
2. Supervision of clinical staff (except for providers) including work allocation, training, conflict resolution, problem solving and annual performance evaluations.
3. Coordinate with clinical team and patient access to ensure accurate and timely appointment scheduling and patient flow, resolving any issues as needed.
4. Serve as VFC coordinator and manage the VFC program to include program compliance, inventory control, ordering vaccines, and vaccine wastage.
5. Act as liaison with providers to ensure efficient clinical flow; provide support to clinical ancillary team to ensure timely patient care and serve as backup for clinical support staff when needed.
6. Ensure all incidents and patient grievances are reported through compliance software. Conduct or participate in investigations, as needed.
7. Train and mentor team members in customer service techniques, cultivate environment of customer service orientation, and evaluate and assess levels formally and informally, in conjunction with department directors.
8. Monitor activities of team to provide guidance, training and improved skills involved with the clinical team.
9. Balance staff workload and manage schedules to suit demand and services to maintain standards of health center and ensure pediatric practice growth.
10. Responsible for ordering/maintaining medications, vaccines, and clinical supplies. Act as liaison with vendors regarding equipment and supplies.
11. Oversee staff scheduling to ensure full coverage and approve PTO requests.
12. Ensure all patient information is accurately entered with the EMR databases.
13. Establish and maintain key performance measurements with the department and perform periodic audits to ensure quality and accuracy.
14. Conduct staff meetings with pediatric clinical staff.
15. Participate in meetings with other members of management.
16. Maintain discipline and morale, assuring individual compliance with policies and ensure staff meets minimum expectations based on job description, in compliance with Thrive Alabama standards.
17. Ensure clinic and office supplies are inventoried and ordered as needed. Ensure clinic areas and clinic lobby are clean, neat and orderly. Notify maintenance of any issues.
18. Participate in quality improvement projects as directed by the Director of Nursing.
19. Maintain CPR certification.
20. All other duties as assigned by the Director of Nursing.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of FQHC and other grant requirements.
• Knowledge of administrative principles and practices.
• Knowledge of practice management and key performance indicators
• Knowledge of office procedures and practices.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of medical terminology.
• Knowledge of Excel spreadsheets, Word and electronic medical records.
• Excellent organization skills, great people skills, and phone skills.
• Ability to work with patients and staff with diverse backgrounds.
• Ability to communicate effectively with others.
• Ability to plan, assign and direct work.

 Software Access

• Microsoft Office
• eClinical Works
• Adobe Reader
• Healow Agent
• Immprint

Minimum Qualifications

Bachelor’s or associate degree in nursing with an Alabama Board of Nursing License and/or a minimum of 5 years supervisory experience.