This position would be responsible for the oversight and day to day activities of the Health Education, Outreach, PrEP and select research programs offered by Thrive Alabama.

Duties and Responsibilities

• Build a high-performing team by recruiting, hiring and retaining a diverse group of skilled professionals, supervising work allocation for the team, supporting employee performance on a daily basis, and, conducting ongoing performance-driven evaluations with each team member.
• Directs the provision of HIV and hepatitis C counseling, education, referral, testing and linkage to care services to clients, and the implementation of novel programs and other strategic community-based initiatives.
• Develops creative concepts and directs the execution of large-scale community events to increase awareness of health education topics, builds multi-sector relationships, and increases brand awareness for Thrive Alabama.
• Assess current and future community needs, solicit input from stakeholders, and recommend population-specific and culturally relevant programs for development and implementation in alignment with Thrive’ mission and strategic priorities established by the Senior Leadership Team.
• Oversee grant funded programs, ensuring grant deliverables are met and required reports are submitted by assigned deadlines.
• Ensure ongoing programmatic excellence by establishing benchmarks, timelines, and the resources needed to achieve strategic goals; set standards for accountability and measurements of success; analyze programmatic trends, identify issues, and proactively recommend changes or ending of programs as appropriate.
• Plan, coordinate and implement assigned research projects including the supervision of research team members, their individual tasks and performance, and the overall outcomes of the project.
• Organizes and coordinates Health Education department programs and activities to ensure the success of each inter-connected project or initiative, determining suitable strategies and objectives, and to assess the ongoing alignment of of cross-project and organizational goals.
• Identify, define and develop funding sources to support existing and planned program activities in the Health Education department as well as lead the development, writing, and submission of grant proposals to federal, state, and private funding agencies.
• Serve as an organizational representative in collaborative partner networks and at related community events and activities.
• Develop an internal system that ensures continuous communication and maximum sharing of information and learning in regard to Health Education events throughout the organization including the management team, program staff, interns, volunteers and board members.
• Work collaboratively with the management team to integrate cross program/organization activities and functions.
• Ensure accountability among team members by modeling tight oversight of individual, organizational, and program performance standards.
• In collaboration with Development and Marketing team, develop and implement awareness and marketing strategies to expand program participation and authentic engagement with targeted populations.
• At the direction of the Senior Leadership Team, participate in press engagements, interviews and other media-related activities as needed.
• Conduct disease specific trainings/LGBTQ cultural competency trainings within the organization and for public agencies, business organizations, educational and healthcare institutions, and other nonprofits.
• Develop a vision and plan for the future programs and services offered at Thrive, including anticipation of changes in funding streams, client and staffing needs.
• Work with other departments to set an annual calendar of programs, services and events.
• Maintain and build upon the systems and processes for recording program activities including facilitating data collection and analysis, sharing of knowledge, and collecting narrative success stories that demonstrate progress toward strategic program goals.
• Draft program budgets and maintain fiscal controls within the scope of Thrives approved annual budget in coordination with the CFO including oversight and management of scope of work for grant funded programs and adherence to performance and fiscal metrics.
• Design and implement a departmental staff training program by evaluating ongoing performance measures to determine gaps in staff knowledge or skill, developing new educational content and learning materials, implementing a department onboarding program for new hires, and using evaluation metrics to assess the effectiveness of training initiatives.
• Ensure program compliance with all laws, regulations, organizational policies, and funding guidelines.
• Develop and maintain department specific policies, procedures, and training protocols.
• Interface with other LGBTQ and allied agencies for technical assistance and collaboration aimed at building organizational capacity.
• Participate in agency Program Quality Improvement/Quality Assurance activities and initiatives.
• Responsible for training individuals to conduct rapid HIV/Hep C screening and provide counseling, testing and referrals.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of program planning and evaluation techniques.
• Knowledge of budget planning and management.
• Knowledge of supervisory principles and practices.
• Knowledge of HIV/STI transmission, prevention and disease process.
• Knowledge of HIPAA confidentiality requirements
• Knowledge of LGBTQ community needs
• Ability to make oral presentations
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others.

Software Access

Microsoft Office
CAREWare
eClinical Works
HADIS

Minimum Qualifications

A master’s degree in Public Health, Health Education or related field; OR a bachelor’s degree and five years supervisory experience in related field. Demonstrated knowledge and application of primary prevention, health behavior, assessment, curriculum development, program planning/implementation, and evaluation. Experience working with a culturally diverse population, including LGBTQ community, is preferred.

The HR generalist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: employee relations, training, employment, labor relations, affirmative action and employment equity programs.

Duties and Responsibilities

• Maintains all employee and applicant documentation as directed.
• Manages and tracks all employee disciplinary action.
• Coaches, counsels and guides managers before executing employee disciplinary actions.
• Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. Attends unemployment hearings when necessary.
• Assists with recruitment tasks as needed (reviews applications, interviews).
• Acts as an employee relations specialist.
• Monitors tardy and absenteeism reports and ensures proper documentation is issued on employees who have excessive tardiness or absenteeism problems.
• Maintains, updates and distributes the employee phone list.
• Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9.
• Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e., three months, six months, one year and yearly thereafter).
• Reports, maintains and monitors all workers' compensation case files; follows-up on open cases.
• Monitors employee eligibility for benefits plans. Reviews benefits with employees and processes enrollment, cancellation or changes. Verifies benefit billing accuracy and processes for payment.
• Administers COBRA for group health plans.
• Acts as payroll and time clock backup for Director.
• Maintains and coordinates employee recognition programs.

Knowledge, Skills, and Abilities

• Knowledge of HR principles and practices
• Knowledge of employment law
• Ability to use Microsoft Office programs and other relevant software.
• Ability to communicate orally and in writing
• Ability to maintain effective relationships with all levels of staff.
• Ability to plan, organize and coordinate work assignments
• Ability to be discrete and ethical
• Ability to manage employee conflicts and solve problems
•  

Software Access

Microsoft Office

Cabinet

Minimum Qualifications

Associates Degree and two years HR experience; or six years of HR experience can substitute for the required education and training experience.

This position is responsible for managing patient appointments, patient information and payment processing through accurate and timely data entry. This position will have dual supervision when working in satellite clinic: time and attendance will fall under the Clinic Manager and all duties below will fall under the Patient Access Manager.

Duties and Responsibilities

• Conduct insurance eligibility and intake process to include financial assistance interviews. After collecting all required documentation, explain insurance benefits, copay obligations, service fee requirements per sliding fee scale to patients: collect copays/fees post to patient EMR account.
• Schedule/cancel/reschedule all appointments according to patient request and/ or scheduling guidelines including those requested through Healow or EMR portal.
• Ensure that all required patient demographic information is entered and updated as required in both EMR and CAREWare. Enter all medical encounters into CAREWare. Obtain photo ID, insurance cards and take patient photo using the kiosk for medical record.
• Ensure that Release of Information (ROI), HIPPA and Patient Consent are obtained on all patients, updated as needed and scanned in the patient’s Electronic Medical Record (EMR). Scan all medical records and lab documents into EMR for clinic.
• Answer multiline telephones, route calls and mail/correspondence to appropriate depts. Document patient communication and assign telephone encounters from answering service messages from the day prior.
• Ensure services provided are In accordance with HRSA designation standards.
• Assist in collecting structured data for UDS reporting
• Arrange for special patient needs prior to the appointment date/time; interpreter, wheelchairs, transportation, etc.
• Ensure patients are greeted in a professional manner.
• Enroll all patients in patient portal, Healow app and instruct patient on Kiosk use.
• Ensure patient has received all services scheduled for before checking out.
• Ensure that Ryan White funds are the payer of last resort while fulfilling the needs of the clients.
• Review patient appointments for following clinic day, make reminder calls.
• Respond to questions/issues related to patient insurance and bills.
• Obtain patient satisfaction survey on all patients
• Explain patient policy and procedures to patient for no shows, payment plans, etc.
• Reconcile cash drawer to ensure accuracy and prepare the drop at end of each day.
• Travel is required to attend meetings, seminars and to cover satellite clinics as needed.
• Fax all medical records requests and follow-up to ensure receipt of requested records.
• Participate in quality improvement projects as directed by manager.
• Attend team meetings.
• All other duties assigned by supervisor

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of Ryan White or other grant requirements.
• Knowledge of basic bookkeeping
• Knowledge of the procedures and practices for receiving, disbursing and depositing cash.
• Ability to deal with the public in a tactful and courteous manner.
• Knowledge of the basics of HIV transmission, disease process and prevention.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Software Access

• Microsoft Office 

• eClinical Works

• CAREWare

• Healow Agent 

• Adobe Reader

• Join Me

Minimum Qualifications

• A high school diploma and one year of clerical experience in a medical environment.

• A GED may substitute for the required high school diploma.

The Pediatric Physician position will be part of a collaborative team with physicians, other nurse practitioners and ancillary staff to provide acute and chronic healthcare services to pediatric patients of Thrive Alabama. 

Duties and Responsibilities

• Provide high quality comprehensive medical care to pediatric and adolescent patients.
• Perform and document HPI, physical exam, diagnostic testing, consultations, outside referrals and other necessary evaluation for diagnosis and treatment based upon Evidence Based Medicine.
• Ensure that diagnostic testing results (labs, imaging, and procedures) and specialty consultation notes are reviewed in a timely manner, and appropriate treatment and follow-up is completed.
• Document all findings and pertinent data in EMR, and lock all charts in a period, determined by the CFO, COO, and CMO (or designee), not to exceed 1 week after completion of encounter.
• Work collaboratively with team of providers and clinical staff to achieve an evidence-based practice, while creating an open and mutually supportive atmosphere for exchange of knowledge and information.
• Provide telemedicine services as needed to improve access to care and continuity of care within scope of applicable state and federal regulations.
• Travel to satellite clinics to provide patient care as needed.
• Provide minor office-based procedures as applicable based upon privileging.
• Serve as a collaborating physician for mid-level practitioners according to the Alabama Board of Medical Examiners standards. Complete all requirements related to the Collaborative Practice Agreement.
• Work collaboratively with appropriate specialist(s) to review and treat complex patients and/or refer patients if not within your scope.
• Share in an on-call rotation for after-hours answering service and daytime point of contact.
• Screen and refer clients to other community service providers as appropriate.
• Lead patient care team meetings.
• Serve as Physician designee for pediatric vaccine programs and/or any other pediatric patient assistance programs.
• Work with clinical leadership to develop healthcare protocols, procedures, forms, and standing orders as appropriate to standardize and improve care.
• Assist the team to find ways to maximize practice efficiency by reducing waste and promoting quality and process improvement.
• Participate in Quality Improvement Committee and QI projects as assigned.
• Participate in Peer Review activities as assigned.
• Educate staff, patients and community on prevention, treatment, and interventions as it pertains to health conditions.
• Assist in precepting students and residents as needed.
• Ensure Thrive Alabama’s objectives regarding quality, patient engagement, documentation, coding, and billing are met.
• Promote the company’s services to patients and to local community.
• Adhere to all Thrive Alabama policies and procedures, including those related to grant and funding requirements.
• Maintain continuing education as required by the Alabama Board of Medicine and respective Family/Pediatric American Board, to ensure continued licensure, certification, and employment.
• Maintain active BLS certification.
• Assume all other responsibilities that are assigned by Chief Medical Officer or Chief Operating Officer.

Knowledge, Skills, and Abilities

• Knowledge base for the management of health issues considered part of Pediatric Medicine and primary care.
• Ability to maintain a posture of continual learning, accommodation to new information, and investment in externally established standards of care.
• Ability to effectively communicate with patients and caregivers about their health and develop a therapeutic relationship to encourage engagement in care.
• Ability to collaborate with patients, caregivers, and staff from diverse populations.
• Knowledge of HIPAA laws and commitment to protecting the privacy and confidentiality of our patients.
• Ability to effectively, respectfully, and professionally communicate with management, staff, colleagues, and the public.
• Ability to organize, present, and offer education and training programs.
• Ability to work with patients, caregivers, and staff from diverse populations.
• Ability to establish and maintain effective team relationships with other healthcare personnel (internal and external) and the public.
• Ability to plan, organize and coordinate work assignments.

Software Access

Microsoft Office
eClinical Works

Training and Experience or Minimum Qualifications

• M.D. or D.O. with a specialty in Pediatric medicine
• Current board certification by the American Board of Pediatric Medicine (ABP)
• Eligible for DEA registration and Qualified Alabama Controlled Substances Certificate
• Eligible as a Physician Collaborator in Collaborative Practice Agreements
• BLS certified

Duties and Responsibilities

• Perform triage of patients with documentation to include, but not limited to, HPI, medication reconciliation, medical history, family history, social history, vital signs, and preventive medicine.
• Obtain blood specimens by established venipuncture and capillary techniques (adult and pediatric), as well as urine or other samples as ordered by the clinician.
• Run routine CLIA-waived in-office tests (e.g., urine pregnancy, strep A, influenza, urine dipstick). Ensure Quality Control is performed and documented. Troubleshoot if QC is out of acceptable range.
• Process, package, and route specimens to the appropriate laboratory while maintaining specimen integrity by approved laboratory methods.
• Maintain logbook(s) for laboratory specimens sent daily.
• Administer medications, immunizations and therapeutic injections as ordered by the provider while following 340b and ADAP guidelines.
• Assist Provider(s) with office visit examinations, office procedures, referrals, medication refills, prior authorizations, lab results,
• Review daily schedule with providers to address patient preventive healthcare maintenance, immunization schedule, potential risk factors and CDSS alerts.
• Report any significant patient conditions or reactions to medications or procedures immediately to the provider or supervisor.
• Ensure safe handling of blood products and proper disposal of hazardous waste.
• Assist in compliance with OSHA standards and organization policies and procedures for infection control by maintaining a clean and sterile environment, including daily cleaning of the work area, and emptying of biohazard bags.
• Provide coverage for late clinic as scheduled by supervisor.
• Assist in the evaluation of patient encounters regarding coding in the EMR for procedures to optimize billing.
• Notify patients of lab results, procedure results and referral appointments.
• Explain ordered procedures or treatments to patients.
• Review pending labs and investigate if any are missing.
• Report lab equipment or lab deviations to supervisor, take action to remediate.
• Collaborate with providers and Nurse Manager to discuss updates on clinical lab tests and specimen collection.
• Conduct investigation into lab receiving or collection discrepancies and report to supervisor.
• Assist Providers and SW staff with required refills for prescription drug programs, including ADAP, Patient Assistance Programs, Curant, and Dispensary of Hope programs.
• Input patient data, including lab results into eClinicalWorks and Careware.
• Maintain temperature logs for the laboratory refrigerator and freezer, as well as refrigerator and freezer storage for vaccines and medications. Report out of range temperatures to supervisor.
• Sanitize and restock supplies used in exam rooms and assist in clinical inventory control
• Set up AV equipment for Telemedicine and assist Provider(s) in seeing patients via Telemedicine.
• Participate in team meetings.
• Participate in Quality Improvement projects as directed by the supervisor. 
• Maintain active CPR certification.
• Maintain certifications by successfully completing medically related CEUs.
• All other responsibilities assigned by supervisor.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of HIV transmission, prevention, and disease process
• Ability to work independently with minimum supervision.
• Basic computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
• Ability to work with patients, significant others, and staff from diverse populations.
• Ability to effectively communicate with staff and patients.
• Ability to lift and carry a minimum of 30 pounds, sit and stand for extended periods of time.

Software Access

Microsoft Office
eClinical Works
CAREWare

Minimum Qualifications

High School diploma
CCMA from a Nationally Accredited Program
CPT certification or ability to obtain within 90 days of hire
1-5 years experience in a medical environment preferred

The incumbent in this position serves as a vital member of the healthcare team by utilizing phlebotomy skills to obtain samples from patients for analysis.

Duties and Responsibilities

• Obtain blood specimens by established venipuncture and capillary techniques (adult and pediatric), as well as urine or other samples as ordered by the clinician.
• Process, package, and route specimens to the appropriate laboratory while maintaining specimen integrity by approved laboratory methods.
• Run routine CLIA-waived in-office tests (e.g., urine pregnancy, strep A, influenza, urine dipstick). Ensure Quality Control is performed and documented.  Troubleshoot if QC is out of acceptable range.
• Ensure safe handling of blood products and proper disposal of hazardous waste.
• Assist in compliance with OSHA standards and AAC policies and procedures for infection control by maintaining a clean and sterile environment, including daily cleaning of the lab and emptying of biohazard bags.
• Maintain Temperature logs twice a day on the laboratory refrigerator, freezer and room temp. Troubleshoot if temperatures are out of range.
• Inventory control of laboratory supplies.
• Review pending labs and investigate if any are missing.
• Report equipment or lab deviations to lab supervisor, take action to remediate.
• Collaborate with providers and Director of Nursing to discuss updates on clinical lab tests and specimen collection.
• Conducts investigation into receiving lab or collection discrepancies. Presents resolutions to supervisor.
• Participate in Quality Improvement Project.
• Provide coverage at other Thrive Alabama facilities as needed.
• Maintain Phlebotomy certification.
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of basic concepts of HIV transmission, prevention, and disease process.
• Knowledge of specific laboratory solutions, materials, and media necessary to perform duties.
• Knowledge of HIPAA confidentiality requirements and commitment to safeguarding client information. 
• Basic computer literacy for data entry, including Microsoft Excel and EMRs.
• Ability to prioritize needs and plan work assignments accordingly.
• Ability to work with patients, significant others and family members from diverse populations.
• Ability to communicate effectively and maintain working relationships with others. 
• Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time, and walk between office buildings.

Software Access

Microsoft Office
eClinical Works
CAREWare

Minimum Qualifications

High school diploma and at least one (1) year of laboratory experience.
Certification in Phlebotomy from an accredited college or technical school may substitute for the required experience.

Duties and Responsibilities

• Responsible for federal, state, research and grant management, including communication with funding sources.
• Track, reconcile, and report individual program expenditures and income.
• Prepare and post journal entries to ensure proper allocation of expenses among the grants.
• Prepare monthly invoices for reimbursement from multiple grants and attach support as required.
• Prepare annual budgets for existing grants and new funding opportunities.
• Monitoring allowable costs based on the OMB Super Circular.
• Prepare timely budget modifications when necessary.
• Ensure accounting policies & procedures are being followed.
• Review current and pending grant agreements and budgets for both internal and external compliance.
• Maintain all grant/program documentation.
• Run all monthly program and budget reports and forward to directors.
• Prepare all Federal Financial Reports as necessary, in addition to other reporting requirements.
• Prepare reports and provide assistance to close out grants.
• Responsible for revenue collection and grant receivable activities.
• Provide information for program and annual agency audits.
• Other related duties as assigned. 

Knowledge, Skills, and Abilities

• Knowledge of accounting principles, practices, and procedures.
• Knowledge of the methods of data collection.
• Detail oriented and organized.
• Ability to understand and apply applicable rules, regulations, policies, and procedures relating to an accounting program.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively and maintain working relationships with others.

Software Access

Microsoft Office
Financial Edge—Accounting Level III
Acrobat Pro

Minimum Qualifications

Candidate must have a bachelor's degree from an accredited college or university with a major in accounting and one (1) year of experience with an automated accounting or financial system.  Experience with Ryan White and HRSA grants and with Blackbaud or similar non-profit accounting software, as well as experience within a medical environment, is preferred but not required. 

The Quality Nurse is responsible for creating, implementing, and maintaining a vision and plan for providing clinical quality outcomes. Under the direction of Director of Nursing and with the collaboration of the COO, CMO, and other members of leadership, the Quality Nurse will lead quality improvement initiatives. This role promotes and oversees performance improvement activities that support achieving quality benchmarks.

Duties and Responsibilities

1. Provides ongoing leadership to assist in identifying and selecting clinical quality, patient safety, and patient satisfaction indicators for targeted improvement.
2. Develop, implement, and oversee quality improvement program to ensure delivery of the highest quality patient care, optimal patient flow, provider productivity and continuity of care.
3. Develop a conceptual framework for quality measurement and improvement activities across clinic sites. Summarize findings in the annual Quality Improvement (QI) Plan.
4. Work with member of leadership to develop and ensure the implementation of policies to minimize risk within the organization.
5. Coordinate with the HIMS department to develop audit systems, perform data analysis, and prepare reports related to measuring objectives and tracking outcomes. Analyze and report data, as required, in conjunction with the QI Reporting calendar.
6. Updates the Quality Improvement (QI) Plan and Performance Improvement (PI) Workplan annually.
7. Monitor and track organizational performance as it relates to meeting FQHC standards, to include FTCA and grant requirements.
8. Develop new or update existing clinical outcome measures, protocols, policies, and procedures to ensure compliance with policies through a peer review process.
9. Collaborate with Ryan White Coordinator regarding Ryan White Quality Program to assist with clinical quality initiatives.
10. Assist in maintaining 340b compliance.
11. Promotes the use of technology and clinical decision tools to achieve quality outcomes.
12. Produces and shares reports on QI to support decision-making and the oversight by key management staff and the governing board regarding the provision of patient care at the health center.
13. Monitors performance with respect to quality initiatives of the contracted payers.
14. Assists in complying and reporting quality requirements, regulations, guidelines, and measures to HRSA, Bureau of Primary Health Care (BPHC), federal, and state agencies.
15. In collaboration with the Clinical Directors and members of the Clinical Leadership Team, ensures that the Quality Improvement Plan and is implemented effectively throughout the organization.
16. Stays current with clinical initiatives coming from HRSA and develops goals to support these initiatives as appropriate.

1. Participation in Alabama Primary Health Care Association (APHCA) quality and safety related activities, including occasional travel related to this participation.
2. Occasional travel to satellite clinic locations to assist with quality improvement at those sites.
3. Maintain active CPR certification.
4. Complete all other tasks and duties as assigned.

Perform following duties as needed.

1. Provide direct patient care including physical assessments, triage, preparing the patient for the provider, assists the provider as needed, provide patient education, vaccinations, electrocardiogram testing, provide medication education and administer medications as ordered by the provider. Assists Provider(s), with refilling medications, reviewing lab results, facilitating referrals and prior authorizations with appropriate documentation.
2. Triage patients via telephone and walk-in. Report abnormal findings to provider and complete orders, as needed.
3. Performs phlebotomy and CLIA waived testing as necessary.

Knowledge, Skills, and Abilities

1. Knowledge of Federally Qualified Health Center (FQHC) operations
2. Knowledge of quality improvement and general quality concepts
3. Knowledge of HRSA regulations and expectations including compliance requirements, Federal Tort Claims Act (FTCA), and 340b pharmaceutical program
4. Knowledge of preventive and chronic disease measurements and outcomes
5. Knowledge of nursing assessment, diagnosis, planning, intervention, and evaluation process
6. Knowledge of the healthcare environment as it relates to the patient care delivery system
7. Knowledge of research databases to remain current on best practices and updates in patient care.
8. Ability to prioritize needs and plan work assignments accordingly.
9. Ability to communicate effectively and maintain working relationships with people from diverse ethno-cultural backgrounds.
10. Ability to operate a motor vehicle and have license and insurance in good standing.
11. Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time, and walk between office buildings.

Software Access

Microsoft Office

eClinical Works

CAREWare

Minimum Qualifications

Licensure as a registered nurse in the State of Alabama and one of the following: (1) bachelor's degree in nursing (BSN); or (2) an associate degree in nursing (ADN)

Three-five years of healthcare leadership and quality related experience in healthcare

Previous experience in ambulatory care, hospital, or public health required

Strong data/analytics background

Experience utilizing an electronic medical record required.

Advanced degree or certification in healthcare quality, preferred.

The CIS will serve as a specialist/integrator in the implementation and ongoing support of electronic medical record (EMR) applications. This position will be responsible as the EMR administrator for deploying upgrades and enhancements to Health Information Systems in specified clinical locations, consulting with the clinical departments in customizing software and altering workflow processes in the daily operation of the electronic health record and related systems. The CIS also coordinates with the Information Technology (IT) department with responsibility for a broad range of activities surrounding the implementation and maintenance of information technology and equipment. The CIS will report directly to the Director of Health Information Systems.The Clinical Informatics optimization specialist is a subject matter expert who assists with planning, design, development, testing, end user training, implementation support, and adoption of Electronic Health Record to achieve clinical transformation that results in improved patient care outcomes, end user efficiency and financial outcomes.The Clinical Informatics optimization specialist is a subject matter expert who assists with planning, design, development, testing, end user training, implementation support, and adoption of Electronic Health Record to achieve clinical transformation that results in improved patient care outcomes, end user efficiency and financial outcomes.

Duties and Responsibilities

1. Manage the day-to-day operations of the EMR system as the EMR Administrator: managing EMR usernames, password resets and employee lock outs.
2. Responsible for adding/updating provider EMR license, demographics, signatures, billing data, laboratory interface and ERx registration.
3. Collaborate with CMO, medical providers and counselors to develop, standardize, modify, and maintain templates, order sets and CDSS Alerts.
4. Review HRSA UDS manual yearly.
5. Address correct data mapping for UDS, Ryan White and other grant reporting.
6. Collaboration with other departments to implement new EMR modules, devices, and product activation.
7. Develop and maintain EMR policies and procedures.
8. Actively manage security settings for all users in EMR.
9. Collaborate with Human Resources and IT for employee onboarding and deactivation of staff members.
10. Develop EMR training manual, manage access to training videos, train staff members and providers on the EMR system.
11. Troubleshoot and manage EMR issues using KACE ticketing system and log help desk tickets with eCW as needed. Add and maintain necessary clinical interfaces in the EMR.
12. Prepare Ad-Hoc and Quality reports as requested using EBO.
13. Serve as Team Lead on special projects related to the EMR.
14. Collaborate with compliance to ensure 340b compliance in the EMR.
15. Be available to work on special projects outside working hours of the clinic.
16. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with legal regulations.
17. Maintains patient confidence and protects operations by keeping patient care information confidential in compliance with HIPAA laws.
18. Recommends innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems.
19. Participate in team/staff meetings.
20. Participate in monthly Quality Management meetings.
21. Other duties as assigned.

Knowledge, Skills, and Abilities

1. Knowledge of HIPAA confidentiality requirements and commitment to safeguarding client information. 
2. Knowledge of HIV and STI transmission, prevention, treatment, and disease processes
3. Knowledge of medications, side effects, and management of side effects.

4. Ability to work independently with minimum supervision.
5. Strong computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
6. Ability to prioritize needs and plan work assignments accordingly.
7. Ability to work with diverse populations including patients, their families and caregivers, and staff.
8. Ability to communicate effectively and maintain working relationships with others.
9. Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time.

Software Access

EClinicalWorks

Microsoft Office

CAREWare

KACE

Minimum Qualifications and Required Certifications

• Registered Nurse (3 yrs. experience) or Licensed Practical Nurse (5-year experience) with current Alabama Licensure
• 3 yrs. experience with eClinicalWorks
• Bilingual preferred but not required

BLS certification

Department/Section:   Health Education
Supervisor:   Director of Health Education
Location:  Huntsville
Level:  $30,630 - $43,170

The Outreach Specialist is responsible for engaging and building trusting relationships with individuals affected by substance use, mental health disorders, HIV/AIDS and STIs, racial inequities and other risks. The Outreach Specialist recruits individuals at various community-based settings, conducts HIV and Hepatitis C (HCV) rapid testing, and engages individuals through individual and group interventions to promote access to healthcare services including medical care for HIV/HCV and PrEP.

Duties and Responsibilities

• Conduct HIV and Hepatitis C (HCV) rapid testing at assigned offices, on the Mobile Testing Unit and during community-based outreach for population(s) of focus.
• Provide counseling and education to testing participants about risk reduction activities and support referrals for individuals with both positive and negative test results.
• Assist clients with information about PrEP and how to receive services, coordinating with the PrEP Outreach Coordinator and/or PrEP Case Manager.
• Develop and implement culturally relevant health education programs, materials, and events to teach people about HIV/HCV, PrEP and other health topics.
• Plan and conduct innovative outreach events for rapid HIV and Hepatitis C testing in nonclinical settings, community education, and HIV/HCV awareness.
• Identify and build relationships with business, venues and agencies that provide services to persons at risk of HIV and Hepatitis C, to encourage referrals to Thrive Alabama programs.
• Recruit, screen, and enroll individuals for health education programs.
• Regular communication with other departments for continuity of care and referrals.
• Expand the accessibility of testing services and a referral network through developing collaborative partnerships including with: nonprofit organizations, school systems, colleges and universities, churches and other gathering venues, community events, etc.
• Readily available to engage and educate the community on chronic and infectious disease, not limited to HIV and STD’s.
• Provide health educational expertise in the forms of presentations, informational table events and overall outreach in the community.
• Provide tailored and culturally sensitive educational materials for youth, minorities and LGTBQ+ individuals.
• Work collaboratively with other LGBTQ+ and allied agencies for outreach aimed at building organizational capacity.
• Submit required forms within specified time frames and maintain accurate and up to date field notes and reports.
• Submit program reports to Director as required.
• Attend community-based meetings as assigned.
• Attend regular Health Education and staff development meetings.
• Works with supervisor on promotion of events and outreach materials.
• Assist in other functions or duties in the department as needed.
• Participate in continuous quality improvement projects.
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA privacy and security rules.
• Knowledge of the basics of HIV and Hepatitis C transmission, disease process and prevention.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively, verbally and in writing.
• Ability to deliver public presentations.
• Ability to work independently and as part of a team.
• Ability to work with diverse populations.

Software Access

Microsoft Office
CAREWare
HADIS

Minimum Qualifications

A bachelor’s degree and at least one year experience in community engagement, human services, education, public health, communication, or social work.

OR

At least one-year experience in Human Services field providing outreach and supportive case management services to at-risk and/or homeless population (advocacy, housing placement, etc.), preferably working with HIV+ population and/or population(s) at high risk for HIV infection.

OR

A person with lived experience with HIV/AIDS, HCV, other communicable diseases, homelessness, substance use disorder, and/or another group impacted by healthcare disparities, who will utilize their experiences and knowledge to help inform community members about available healthcare and health promotion opportunities coordinated by Thrive Alabama.

Equivalent experience or credentials will be considered.

Bilingual and Multilingual candidates are encouraged to apply.

Special Note:  Must maintain a current Alabama Driver’s License.  Evening and weekend work is required.