Duties and Responsibilities

This position will be a part of the collaborative team with the other physicians, nurse practitioners and ancillary staff to provide primary healthcare services and comprehensive health and the coordination of all services necessary for health promotion, maintenance, rehabilitation and the prevention of disease and disability. This is a full time position.

• Provide comprehensive primary care to adolescents and adults, primarily, and pediatrics patients, occasionally.
• HPI, physical exam, orders for testing, consultations, outside referrals and other necessary data should be documented and appropriate to each diagnosis being addressed according to Evidence Based Medicine as recommended by the American Board of Family Medicine/Internal Medicine, American Cancer Society, USPSTF, and up to date.
• Serve as a collaborating physician for mid-level practitioners according to the Alabama Board of Medical Examiners standards.
• Document all findings and pertinent data in EMR.
• Serve on rotation for after-hours answering service (i.e. “on call” for remote phone calls; no in house call).
• Close out all charts in a time frame determined by the CFO, COO, and CMO (or Designee)
• Ensure that treatment orders are carried out.
• Screen and refer clients to other community service providers as appropriate.
• Lead patient-care team meetings.
• Provide minor office based surgical procedures including minor I&D, suturing, simple biopsies and removal of minor lesions, EKG review, and possible bedside/point of care ultrasound use.
• Utilize data from all sources to support a diagnosis or differential diagnosis.
• Utilize evidence based medicine to guide choice of appropriate treatment for the diagnosis.
• Work collaboratively with Chief Medical Officer (or Designee) to review and treat complex patients and/or refer patients if not within your scope to appropriate specialist.
• Assist in precepting all medical students and residents as needed.
• Ensure clinic’s objectives regarding documentation, billing, patient engagement, and healthcare quality are met.
• Promote clinic’s services to patients and the local community.
• Assist in developing health care protocols, procedures and forms as appropriate in order to standardize and improve care.
• Maintain continuing education as required by the American Medical Association and respective Family/Internal Medicine American Board, to ensure continued licensure and employment.
• Participate in Quality Improvement Committee and QI projects as assigned.
• Assume all other responsibilities that are assigned by Chief Medical Officer (or Designee) or Chief Operating Officer.

Knowledge, Skills, and Abilities

• Knowledge base for the management of health issues generally considered part of Family Medicine/Internal Medicine, and primary care.
• Knowledge base for managing HIV and Hepatitis C or willingness to acquire this knowledge under direction of Chief Medical Officer (or Designee).
• Ability to effectively communicate with patients about their disease to establish patient understanding and commitment to care.
• Ability to develop therapeutic relationship with patients to encourage compliance during care.
• Ability to work with patients, significant others and staff from diverse populations.
• Knowledge of HIPAA laws and commitment to protecting the privacy and confidentiality of our patients.
• Ability to effectively and cooperatively communicate with staff and colleagues.
• Ability to organize, present, and offer education and training programs.
• Ability to establish and maintain effective team relationships with other healthcare personnel and the public.

Minimum Qualifications

• Current board certification by the American Board of Family Medicine (ABFM) or the American Osteopathic Board of Family Medicine (AOBFM) , American Board of Internal Medicine (ABIM) or American Osteopathic Board of Internal Medicine (AOBIM)                                              
• M.D. or D.O. with a specialty in Internal or Family medicine.

Under the direct supervision of the Chief Compliance Officer this position provides administrative support. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload.

Duties and Responsibilities

• Receive and direct visitors and clients.
• Screens CCO’s emails and phone calls; takes messages or fields/answers all routine and non-routine questions, prioritizes urgency.
• Schedules and organizes complex activities such as meetings, travel, conferences and activities for the CCO.
• Reconciles CCO’s credit card statement.
• Keeps CCO’s calendar.
• Establishes, develops, maintains and updates filing system for the CCO, to include the maintenance and filing of legal documents. Retrieves information from files when needed.
• Acts as a liaison with other departments and outside agencies. Handles confidential and non-routine tasks.
• Works independently and within a team on special nonrecurring and ongoing projects. Acts as project manager for special projects, at the request of the CCO, which may include: planning and coordinating multiple presentations and disseminating information.
• Enter and maintain documents and records in the compliance software system (Compliatric) and organize and maintain Legal Department files (both electronic and paper), including company contracts.
• Assist in the preparation of complex and professional presentations for a variety of internal and external meetings.
• Types and designs general correspondences, memos, charts, tables, policies, graphs, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to communicate effectively orally and in writing
• Ability to establish and maintain effective relationships with clients, Board of Directors and community members.
• Ability to use computer software including spreadsheet, database and word processing applications
• Knowledge of basic office procedures and equipment
• Ability to use Microsoft Office Suite and Cloud based document storage software.
• Ability to multitask and prioritize.
• Ability to maintain confidentiality of privileged information obtained in the course of work.
• Knowledge of general office practices and procedures.

Software Access

• Microsoft Office
• Adobe Reader

Minimum Qualifications

A high school diploma or equivalent and three years general office experience

The Family Nurse Practitioner will be a part of the collaborative team with the physician and ancillary staff to provide comprehensive primary healthcare services using evidence-based medicine to include health promotion, maintenance, family planning, and preventive health.

Duties and Responsibilities

• Provide comprehensive primary care to patients to include the development of comprehensive medicine plans of care, order laboratory, radiological and diagnostic studies appropriate for complaint, age, race, sex, and physical condition of patient.
• Travel weekly to Florence satellite clinic to provide patient care and as needed to Albertville clinic to provide patient care.
• Complete intake, sexual history, provide testing and offer appropriate treatment in alignment with nationally and locally recognized recommendations.
• Work collaboratively with team of practitioners and clinical team to achieve an evidence based practice, while creating an open and mutually supportive atmosphere for exchange of knowledge and information.
• Document all findings and pertinent data in EMR.
• Share in an on-call rotation for after-hours answering service and daytime clinic point of contact
• Close out all charts in a time frame determined by the CFO.
• Review lab results, ensure treatment completed, and ensure appropriate follow up is scheduled.
• Ensure that treatment orders carried out.
• Screen and refer clients to other community service providers as appropriate.
• Work collaboratively with Chief Medical Officer to review and treat complex patients and promote the highest standard of care.
• Develop appropriate, patient-specific interventions for risk reduction behaviors based on standard of care.
• Assist the team to find ways to maximize practice efficiency by reducing waste and promoting quality and process improvement. 
• Work with medical providers to develop healthcare protocols, procedures, forms, and standing orders as appropriate in order to standardize and improve care.
• Be prepared to educate staff, patients and community on prevention, treatment and interventions.
• Assist in precepting medical, nursing, and dietetic students and residents as needed.
• Support the health center’s goals and objectives including patient engagement and healthcare quality.
• Promote the company’s services to patients and to local community
• Adhere to all Thrive Alabama policies and procedures including grant and funding requirements.
• Maintain continuing education as required by the Alabama Board of Nursing to ensure continued licensure and employment.
• Utilize and promote use of telemedicine to provide quality medical care to patients in the rural and underserved areas across North Alabama.  
• Participate in Quality Improvement Committee and QI projects as assigned.
• Serve as backup to Pediatric Nurse Practitioner.
• Work with the collaborating physician to review quality of care based on evidence based and/or medically validated clinical practices as well as completeness of care.
• Maintain active BLS certification.
• Assume all other responsibilities that are assigned by Chief Medical Officer or Chief Operating Officer.

Knowledge, Skills, and Abilities

• Knowledge base for the management of health issues generally considered part of primary care.
• Knowledge base for managing HIV, Hepatitis C and STI’s or willingness to acquire this knowledge under direction of Chief Medical Officer.
• Ability to maintain a posture of continual learning, accommodation to new information, and investment in externally established standards of care.
• Ability to effectively communicate with patients about their disease to establish patient understanding and commitment to care.
• Ability to develop therapeutic relationship with patients to encourage compliance during care.
• Ability to work with patients, significant others and staff of diverse sexual orientations, cultures, and race
• Ability to effectively, respectfully, and professionally communicate with staff.
• Knowledge of nurse practitioner principles, practices and techniques.
• Ability to organize, present, and offer education and training programs.
• Ability to establish and maintain effective team relationships with other healthcare personnel and the public.
• Ability to plan, organize and coordinate work assignments.

Software Access

• Microsoft Office

• eClinical Works

Training and Experience or Minimum Qualifications

• Certified or certification-eligible Family Nurse Practitioner in compliance with Alabama Board of Nursing
• Obtain and maintain Collaborative Practice Agreement
•  BLS certified

Duties and Responsibilities

• Perform triage of patients with documentation to include, but not limited to, HPI, medication reconciliation, medical history, family history, social history, vital signs and preventive medicine.
• Administers medications, immunizations and therapeutic injections as ordered by the provider while following 340b and ADAP guidelines.
• Assist Provider(s) with examinations, refilling medications, reviewing lab results, in house procedures, facilitating referrals and prior authorizations with appropriate documentation.
• Review daily charts with providers to address patient preventive healthcare maintenance, immunization schedule, potential risk factors and CDSS alerts.
• Report any significant patient conditions or reactions to medications or procedures immediately to the provider or supervisor.
• Provide coverage for late clinic as scheduled by supervisor.
• Assist in the evaluation of patient encounters in regards to coding in the EMR for procedures to optimize billing.
• Notify patient of lab results, procedure results and referral appointments.
• Explain ordered procedures or treatments to patients.
• Assist SW staff with required refills for ADAP, PAP or Curant programs.
• Input patient data into EClinicalWorks and Careware.
• Sanitize and restock supplies used in exam rooms as needed.
• Set up AV equipment for Telemedicine and assist Provider(s) in seeing patients via Telemedicine.
• Participate in team meetings.
• Participate in Quality Improvement projects as directed by the Quality Manager.
• Maintain active CPR certification.
• Other responsibilities assigned by Director of Nursing.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of HIV transmission, prevention and disease process
• Ability to work independently with minimum supervision.
• Basic computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
• Ability to work with patients, significant others and staff from diverse populations.
• Ability to effectively communicate with staff and patients.

Software Access

• Microsoft Office
• eClinical Works
• CAREWare

Minimum Qualifications

A Certificate, Diploma or Associates degree in Medical Assistant. Certification as a Medical Assistant or as a Certified Clinical Medical Assistant (CCMA) by the National Health Career Association (NAH), 0-5 years of experience, bilingual preferred

Special Note:  Every two years, successfully complete 10 C.E.U.s in medically related courses.

The MCS will assist the Director of Development in promoting Thrive Alabama as a leading healthcare organization and furthering the mission of Thrive Alabama through community outreach.

Duties and Responsibilities

• Write and edit content for print, electronic, and social media to communicate information to donors, volunteers, supporters, and the general public.
• Plan and manage agency events under the supervision of DDM.
• Create and support the creation of digital video and photography for both internal and external purposes.
• Create content for online and social media use that is consistent with current branding.
• Generate news releases, coordinate with media vendors, and build and expand media contacts.
• Assist DDM to produce regular editions of Thrive Alabama internal and external newsletters.
• Train, manage, and mentor community relations volunteers.
• Support the creation and maintenance of agency websites.
• Create email marketing campaign to communicate with donors and supporters
• Maintain mail and correspondence, filing system, and fundraising software.
• Work across departments to identify ways to use messaging to increase and retain support.
• Track, monitor, and evaluate PR strategies and media impressions.
• Monitor and measure effectiveness of digital/social media efforts/presence using various analytical tools and platforms.
• Maintain and monitor an inventory of agency marketing material to include literary material and promotional goods.
• Assist in the cultivation of relationships with current and potential donors.
• Serve as primary contact for agency and community-sponsored events.
• Attend all Development Committee and Special Events Committee Meetings.
• Attend various community events with Development team to represent Thrive.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to organize, present, and offer education and training programs.
• Ability to interact effectively with diverse populations.
• Ability to establish and maintain effective team relationships with healthcare personnel and the public.
• Ability to travel throughout the north Alabama service area.
• Knowledge of basic Microsoft Office, social media apps, and computer skills.
• Knowledge of Google My Business, Adwords, and Display Networks.
• Strong writing skills.
• Photography experience helpful.
• Ability to lift 50 lbs on a regular basis.

Software Access

Microsoft Office

Adobe Creative Cloud

Minimum Qualifications

• Bachelors Degree or equivalent work-related experience in marketing, community relations, or event planning.
• Must have an active interest in promoting the mission of Thrive Alabama.
• Must be willing to take direction and guidance regarding PR writing techniques from DDM.
• Must be willing to work flexible hours to accommodate scheduled appointments and community events.

The incumbent in this position will assist the Director of Nursing with the daily supervision of all clinical functions. This position will lead a team of nurses, medical assistants and lab staff. He or she reports directly to the Director of Nursing while working collaboratively with members of Senior Leadership, Providers and other staff to provide quality primary care to persons living across North Alabama.

Duties and Responsibilities

• Provide direct supervision to clinical support staff to ensure that all triage management, referrals to external providers, completion of physician orders, documentation of findings, and creation of a mutually developed plan of patient care, clinical coverage and in-office procedures (time sheets and PTO requests) are carried out in an appropriate and efficient manner.
• Oversee and coordinate all day-to-day patient care activities and operations and identify opportunities for improvement in conjunction with advice from Director of Nursing.
• Provide assistance in supervision to clinical support in satellite clinics, lab and wellness clinic.
• Manage and coordinate clinical services adhering to federal guidelines, state guidelines, clinical standards and funding requirements.
• Provide supervision for clinical staff during extended clinic hours on a rotating schedule.
• Collaborate with assigned clinical staff to maintain the in-house 340b medication orders and inventory to ensure the resources are allocated appropriately.
• Serve as a backup to employee health nurse to ensure that staff participates in the employee health program (i.e., infection control), including exposure control plans, annual screenings and vaccinations.
• Serve as Immprint officer for Vaccine for Children Program and any ADPH Adult vaccine programs.
• Order VFC vaccines from CDC as needed.
• Serve as backup for clinical support staff when needed
• Assist with hiring and the performance evaluation clinic support staff.
• Train and supervise assigned clinical staff to include orientation, work allocation, and problem resolution.
• Ensure nurses and medical assistants adhere to all policies and procedures.
• Ensure compliance with Occupational Safety and Health Administration standards.
• Provide medical education to clinical support staff, as needed.
• In collaboration with the Director of Nursing, assist in developing and implementing all clinical policies and procedures.
• Precept students at Bachelor level or below
• Conduct performance evaluations and develop annual goals and measurable objectives for your assigned clinic staff.
• Maintain active CPR certification.
• Complete all other tasks and duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of concepts and principles of infectious disease in adult patients living with HIV.
• Knowledge of concepts and principles of primary care
• Knowledge of concepts and principles of sexually transmitted diseases
• Knowledge of concepts and principles of pediatric care
• Knowledge of clinical policies and procedures.
• Knowledge of electronic medical records systems.
• Knowledge of Excel, Microsoft Office and other database use.
• Knowledge of HIPAA laws and commitment to protecting the privacy and confidentiality of our patients.
• Ability to prioritize needs and plan work assignments accordingly.
• Ability to communicate effectively and maintain working relationships with people from diverse ethno-cultural backgrounds.
• Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time, and walk between office buildings.

Software Access

• Microsoft Office

• eClinical Works

• CAREWare

Minimum Qualifications

Licensure as a registered nurse in the State of Alabama and one of the following: (1) bachelor's degree in nursing (BSN) with three years of nursing management experience; or (2) an associate's degree in nursing (ADN) with five years of nursing management experience. 

 This position is considered a management position and requires a 4 week notice of resignation to qualify for full payment of accrued PTO up to 80 hours.

As an Outreach Specialist you will be a liaison for infectious and chronic disease prevention and education for the community. Duties will include conducting outreach events, HIV testing and conducting health education sessions for individuals and small groups. This position will also work with other agency departments to conduct COVID-19 vaccine education and promotion activities.  

Duties and Responsibilities

• Conduct HIV and viral hepatitis C testing on assigned clinic days, Mobile Testing Unit and outreach as scheduled.
• Participate in outreach events for testing, community education, and HIV/STD/COVID-19 awareness.
• Regular communication with other departments for continuity of care and referrals.
• Develop and implement materials for a COVID-19 vaccine education and promotion campaign.
• Readily available to engage and educate the community on chronic and infectious disease, not limited to HIV, STD, and COVID-19.
• Provide health educational expertise in the forms of presentations, information table events and overall outreach in the community.
• Provide tailored and culturally sensitive educational materials for youth, minorities and the LGTBQIA+ community.
• Network with other agencies for referrals.
• Work collaboratively with other LGBTQIA+ and allied agencies for outreach aimed at building organizational capacity.
• Recruit, screen, and enroll individuals for health education programs.
• Maintains accurate records through data entry and monthly reporting, and participates in annual grant meetings and audits.
• Submit program reports to Director of Health Education at assigned deadlines.
• Attend community-based meetings as assigned.
• Attend regular Health Education and staff development meetings.
• Works with supervisor and Development/Marketing department on promotion of events and outreach materials.
• Participate in agency Program Quality Improvement/Quality Assurance activities and initiatives.
• Assist in other functions or duties in the department as needed.
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA privacy and security rules
• Knowledge of the basics of HIV transmission, disease process and prevention.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively, verbally and in writing
• Ability to make public presentations.
• Ability to work independently.
• Ability to work with diverse populations

Software Access

Microsoft Office

CAREWare

HADIS

eClinical Works

Minimum Qualifications

A bachelor’s degree and at least one year experience in outreach, recruiting, public health, communication or social work.

1 year HIV testing, outreach experience, APS certification or Substance Abuse prevention experience preferred. 

Bilingual preferred

Special Note

Must maintain a current Alabama Driver’s License. Evening and weekend work is required.

This position is responsible for managing patient appointments, patient information and payment processing through accurate and timely data entry. This position will have dual supervision when working in satellite clinic: time and attendance will fall under the Clinic Manager and all duties below will fall under the Patient Access Manager.

Duties and Responsibilities

• Conduct insurance eligibility and intake process to include financial assistance interviews. After collecting all required documentation, explain insurance benefits, copay obligations, service fee requirements per sliding fee scale to patients: collect copays/fees post to patient EMR account.
• Schedule/cancel/reschedule all appointments according to patient request and/ or scheduling guidelines including those requested through Healow or EMR portal.
• Ensure that all required patient demographic information is entered and updated as required in both EMR and CAREWare. Enter all medical encounters into CAREWare. Obtain photo ID, insurance cards and take patient photo using the kiosk for medical record.
• Ensure that Release of Information (ROI), HIPPA and Patient Consent are obtained on all patients, updated as needed and scanned in the patient’s Electronic Medical Record (EMR). Scan all medical records and lab documents into EMR for clinic.
• Answer multiline telephones, route calls and mail/correspondence to appropriate depts. Document patient communication and assign telephone encounters from answering service messages from the day prior.
• Ensure services provided are In accordance with HRSA designation standards.
• Assist in collecting structured data for UDS reporting
• Arrange for special patient needs prior to the appointment date/time; interpreter, wheelchairs, transportation, etc.
• Ensure patients are greeted in a professional manner.
• Enroll all patients in patient portal, Healow app and instruct patient on Kiosk use.
• Ensure patient has received all services scheduled for before checking out.
• Ensure that Ryan White funds are the payer of last resort while fulfilling the needs of the clients.
• Review patient appointments for following clinic day, make reminder calls.
• Respond to questions/issues related to patient insurance and bills.
• Obtain patient satisfaction survey on all patients
• Explain patient policy and procedures to patient for no shows, payment plans, etc.
• Reconcile cash drawer to ensure accuracy and prepare the drop at end of each day.
• Travel is required to attend meetings, seminars and to cover satellite clinics as needed.
• Fax all medical records requests and follow-up to ensure receipt of requested records.
• Participate in quality improvement projects as directed by manager.
• Attend team meetings.
• All other duties assigned by supervisor

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of Ryan White or other grant requirements.
• Knowledge of basic bookkeeping
• Knowledge of the procedures and practices for receiving, disbursing and depositing cash.
• Ability to deal with the public in a tactful and courteous manner.
• Knowledge of the basics of HIV transmission, disease process and prevention.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Software Access

• Microsoft Office 

• eClinical Works

• CAREWare

• Healow Agent 

• Adobe Reader

• Join Me

Minimum Qualifications

• A high school diploma and one year of clerical experience in a medical environment.

• A GED may substitute for the required high school diploma.

Duties and Responsibilities

• Perform triage of pediatric patients with documentation to include, but not limited to, HPI, medication reconciliation, medical history, medication allergies, family history, social history, vital signs, preventive medicine and appropriate developmental screenings.
• Administers medications, immunizations, and therapeutic injections as ordered by the provider while following clinical policy.
• Assist Provider(s) with examinations, refilling medications, reviewing lab results, in house procedures, vision and hearing screenings, facilitating referrals and prior authorizations with appropriate documentation.
• Serve as VFC vaccine coordinator and manage newborn screening program.
• Triage parent and patient sick calls in accordance with clinical policies under the direction of the medical provider.
• Review daily charts with providers to address patient preventive healthcare maintenance, immunization schedule, recent hospitalizations, developmental screenings, potential risk factors and CDSS alerts.
• Report any significant patient conditions or reactions to medications or procedures immediately to the provider or supervisor.
• Provide patient and parent education on medications, immunizations, medical procedures and referrals.
• Performs pediatric phlebotomy and CLIA waived in house testing as needed.
• Assist in the evaluation of patient encounters in regards to coding in the EMR for procedures to optimize billing.
• Notify patient of lab results, procedure results and referral appointments.
• Explain ordered procedures or treatments to patients.
• Assist SW staff with required refills for patients’ assistance programs.
• Input patient data into EClinicalWorks and Careware.
• Sanitize and restock supplies used in exam rooms as needed.
• Float between other departments as needed.
• Set up AV equipment for Telemedicine and assist Provider(s) in seeing patients via Telemedicine.
• Participate in team meetings.
• Participate in Quality Improvement projects as directed by the Quality Manager.
• Maintain active CPR certification.
• Other responsibilities assigned by Director of Nursing.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of HIV transmission, prevention and disease process
• Ability to work independently with minimum supervision.
• Basic computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
• Ability to work with patients, significant others and staff from diverse populations.
• Ability to effectively communicate with staff and patients.

Software Access

• Immprint
• Microsoft Office 
• eClinical Works
• CAREWare

Minimum Qualifications

2 years pediatric experience preferred

Certification as a Medical Assistant or as a Certified Clinical Medical Assistant (CCMA) by the National Health Career Association (NAH).

A Certificate, Diploma or Associates degree in Medical Assistant

Bilingual preferred

Special Note

Every two years, successfully complete 10 C.E.U.s in medically related courses.

The incumbent in this position serves as a vital member of the healthcare team by utilizing phlebotomy skills to obtain samples from patients for analysis. 

Duties and Responsibilities

• Obtain blood specimens by established venipuncture and capillary techniques (adult and pediatric), as well as urine or other samples as ordered by the clinician.
• Process, package, and route specimens to the appropriate laboratory while maintaining specimen integrity by approved laboratory methods.
• Run routine CLIA-waived in-office tests (e.g., urine pregnancy, strep A, influenza, urine dipstick). Ensure Quality Control is performed and documented.  Troubleshoot if QC is out of acceptable range.
• Ensure safe handling of blood products and proper disposal of hazardous waste.
• Assist in compliance with OSHA standards and AAC policies and procedures for infection control by maintaining a clean and sterile environment, including daily cleaning of the lab and emptying of biohazard bags.
• Maintain log book(s) for specimens sent each day.
• Receive and enter lab results into the patient's electronic medical record (EMR) and CAREWare.
• Maintain Temperature logs twice a day on the laboratory refrigerator, freezer and room temp. Troubleshoot if temperatures are out of range.
• Inventory control of laboratory supplies.
• Review pending labs and investigate if any are missing.
• Report equipment or lab deviations to lab supervisor, take action to remediate.
• Collaborate with providers and Director of Nursing to discuss updates on clinical lab tests and specimen collection.
• Conducts investigation into receiving lab or collection discrepancies. Presents resolutions to supervisor.
• Assist at ancillary sites as needed.
• Participate in Quality Improvement Project.
• Provide coverage at other Thrive Alabama facilities as needed.
• Maintain Phlebotomy certification
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of basic concepts of HIV transmission, prevention and disease process.
• Knowledge of specific laboratory solutions, materials, and media necessary to perform duties.
• Knowledge of HIPAA confidentiality requirements and commitment to safeguarding client information.
• Basic computer literacy for data entry, including Microsoft Excel and EMRs.
• Ability to prioritize needs and plan work assignments accordingly.
• Ability to work with patients, significant others and family members from diverse populations.
• Ability to communicate effectively and maintain working relationships with others.
• Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time, and walk between office buildings.

Software Access

• Microsoft Office
• eClinical Works
• CAREWare

Minimum Qualifications

High school diploma and at least one (1) year of laboratory experience.

Certification in Phlebotomy from an accredited college or technical school may substitute for the required experience.    

This position requires a DOT certification to operate agency vehicles for client transportation. Daily facility maintenance when not transporting clients. Some evening work required.

Duties and Responsibilities

• Provide transportation for clients in the 12 counties of North Alabama as scheduled by the Patient Access Coordinator, Davis Clinic and Program Support Specialist, The DEN for medical and substance abuse appointments.
• Keep all Agency vehicles in excellent running condition by scheduling all maintenance as needed.
• Keep all Agency vehicles clean and free of clutter and trash.
• Monitor clients at pick up and inform the Patient Access Coordinator, Program Support Specialist or Direct Supervisor of any situation where a client is not transportable.
• Compiles and submits transportation reports for mileage, fuel, etc.
• Work schedule will be based on Davis Clinic and The Den requirements. The times will change based on patient schedules.
• Provide backup for MTU driver.
• Maintain exterior of property to include trimming shrubs, picking up debris, etc.
• Maintain interior of facility to include minor plumbing, painting, changing light bulbs, changing air filters etc.
• Assist Director of Case Management Services with minor building maintenance and special projects.
• Other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of general maintenance techniques
• Knowledge of general housekeeping functions
• Ability to work with clients and their families from diverse populations.
• Ability to effectively communicate with staff and clients.
• Ability to climb stairs and lift at least 50 lbs.
• Ability to stand for extended periods of time
• Ability to plan, organize and coordinate work activities.
• Ability to establish and maintain effective working relationships with others.

Software Access

• Microsoft Office
• eClinical Works

Minimum Qualifications

High School or equivalent and possession of a valid Alabama Drives License with clean driving record for at least 5 years. Must be able to pass a DOT physical and maintain a DOT certification. Class B CDL

Must be able to pass DMV background check.