This position is responsible for managing patient appointments, patient information and payment processing through accurate and timely data entry. This position will have dual supervision when working in satellite clinic: time and attendance will fall under the Clinic Manager and all duties below will fall under the Patient Access Manager.
A high school diploma and one year of clerical experience in a medical environment.
A GED may substitute for the required high school diploma.
Knowledge of HIPAA confidentiality requirements and commitment to safeguarding client information.
Knowledge of HIV and STI transmission, prevention, treatment, and disease processes
Ability to work independently with minimum supervision.
Basic computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
Ability to prioritize needs and plan work assignments accordingly.
Ability to work with diverse populations including patients, their families and caregivers, and staff
Ability to communicate effectively and maintain working relationships with others.
Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time, and walk between office buildings.
Special Note: Every two years, successfully complete 10 C.E.U.s in medically related courses.
As the Victim Advocate for the Victims of Grant Act (VOCA) in the Department of Behavioral Health, you will have the opportunity to increase behavioral healthcare for individuals, age 18 and older, from underserved populations who report violent crime victimization in childhood or adulthood. The Victim Advocate, performing an essential role, assists survivors of violent crime with access to grant-funded case management, individual therapy, group therapy and victim advocacy. Eligible for grant-funded VOCA services are persons from at least ONE of the following underserved populations: ethnic/racial minorities; persons over age 60; persons who are LGBTQ; persons with a disability; and persons living in a very rural area.
Increase Thrive Alabama’s capacity to serve adult victims of crimes of sexual assault, intimate partner violence, and physical abuse (AVOCAs) from marginalized, underserved, and socially excluded populations, including persons who are ethnic minorities; LGBTQ populations; over age 60; living with a disability; and/or living in a very rural populations; the Victim Advocate identifies, assesses, and refers AVOCAs to needed services and resources.
Provide timely crisis intervention services to AVOCA as assigned by Director of Behavioral Health.
Provide support and referrals to needed services, including referrals for mental health counseling, for underserved AVOCA, especially services to minorities, people living in rural areas in North Alabama and persons who are lesbian, gay, bisexual or transgender (LGBTQ)
Provide professional advocacy and psychosocial support, including, but not limited to: working with a victim to assess the impact of the crime; identification of victim’s needs; case management; management of practical problems created by victimization; identification of resources available to the victim; provision of information, referrals, advocacy, and follow-up contact for continued services, as needed.
Provide advocacy and support to victims of crimes that is culturally specific, trauma informed, and inclusive, including transportation of victims to receive services and to participate in criminal justice proceedings.
Enhance and build resources in Thrive Alabama’s 12 county catchment area to meet the specific needs of underserved AVOCs, including facilitating formation of a trauma informed network of culturally -specific agencies to provide referrals to meet the needs of AVOCs.
Notify and assist AVOCs in applying for Alabama Crime Victims’ Compensation.
Communicate with the Behavioral Health Department’s Data Entry Specialist and Department Director to develop a system of scheduling clients for sessions with victim advocate.
Document sessions and other contacts in a timely manner appropriate documentation software.
Collaborate with mental health therapists, other case managers, medical providers, nurses, providers, and housing staff as needed to ensure quality client care.
Coordinate volunteer activities on behalf of underserved victims of crime.
Complete monthly and/or other requested reports in a timely manner.
Maintains confidentiality of client information.
All other duties as assigned by Director of Behavioral Health.
Knowledge of dynamics of trauma and impact of violence on adult victims, especially victims of domestic, physical and sexual violence, including evidence-based techniques.
Knowledge of crisis intervention strategies.
Knowledge of case management and community resources for AVOCAs.
Knowledge of the criminal justice system in North Alabama.
Ability to operate a vehicle and willingness to travel as needed.
Ability to interact effectively with clients and families from diverse and underserved populations.
Strong desire to work with diverse and underserved populations of crime
Ability to work in a nonjudgmental way with victims/survivors of violence and treat all people with dignity and respect.
Ability to establish and maintain effective relationships with team members, other healthcare professionals, Thrive Alabama stake holders, and the public.
Knowledge of and ability to maintain client confidentiality and privacy.
Candidate must be have a Bachelor of Social Work from an accredited program. Licensed Bachelor’s Social Worker Preferred. Peer support certification preferred.
The incumbent in this position serves as a vital member of the healthcare team by utilizing phlebotomy skills to obtain samples from patients for analysis.
High school diploma and at least one (1) year of laboratory experience.
Certification in Phlebotomy from an accredited college or technical school may substitute for the required experience.
Huntsville, Alabama is a vibrant metropolitan area tucked away in the foothills of the Appalachian Mountains, with a welcoming laidback southern charm.
Thinking about relocating? Reach for the stars in the community where the sky is not the limit. Military, space, telecommunications, biotechnology, diversified manufacturing, and a variety of emerging specialties provide challenging work in delightful surroundings. The area enjoys a favorable cost of living and quality of life. Mountains, lakes, woodlands, and the Tennessee River accommodate numerous recreational activities. A temperate climate enhances the season for outdoor sports, including world-class golf, hiking, biking, and fishing. Major concerts, Broadway and symphony performances, and extensive permanent collections and traveling exhibitions contribute to a wonderful way of life.
We are only 5 hours away from the white pristine beaches of the Gulf of Mexico, 2 hours from Music City Nashville, TN, and 4 hours from Atlanta.
If you have a medical emergency after clinic hours, call 911 immediately or go to nearest emergency room.
For after-hours medical concerns that need immediate attention please call 256-536-4700 and press zero to be connected to the answering service.
For after-hours non-medical emergency questions or requests please call 256-536-4700 to leave a voicemail. Your call will be returned the next business day.
Si nuestra oficina está cerrada y tiene una emergencia llame al 911 o vaya a su sala de emergencias local.
Para inquietudes médicas fuera del horario de atención que requieren atención inmediata, llame al 256-536-4700 y presione cero para conectarse al servicio de contestador.
Para preguntas o solicitudes de emergencia no médicas fuera del horario de atención, llame al 256-536-4700 para dejar un correo de voz. Su llamada será devuelta el siguiente día hábil.